Environment:
Windows 7 sp1 (32-bit)
Outlook 2010 14.06.6123.5001 (32-bit)
Exchange 2010 sp2
BlackBerry Enterprise Server 5.0.3 mr8
We have random occurrences where emails opened up through Outlook's New Mail notification pop-up does not mark the message as read (they will remain in an unread state unless opened from the main work pane).
Ms states that this is a known issue with Blackberry. Blackberry of course says this is not an issue they are aware of. So our options are to removed Blackberry, which at the moment is not an option, or disable the New Mail Desktop Alert from popping
up (also not an option). I was wondering if anyone else has experienced this issue and if so you did to resolve it.