Hi,
I'm having trouble opening attachments in Outlook. I recently updated from Office 2007 to Office 2010.
My PC is in a domain, here's what I can do:
- I can send an office attachment to somebody inside the domain and he/she can see it byOPENING.
- I can send a notepad attachment to somebody inside the domain and he/she can see it by "Protected view" and by opening.
- I can receive, to my domain account, from somebody outside my domain an email containing a notepad attachment and I can see it by "Protected view" and by opening.
What I can't do:
- I can't receive an email from outside my domain containing an Office attachment an see it by "Protected view" or by opening.
- I can't receive an email from inside my domain containing an Office attachment an see it by "Protected view" or by opening. (With some mail's, dunno why)
- I can't receive an email from inside or outside my domain containing an Office attachment an see it by "Protected view".
What I have done:
- Open Outlook in safe mode and try to see/open the attachments. (Without success).
- Clear a temp folder. (Without success).
- Modify a registry (Couldn't do it because I didn't had some registry, so, without success).
- Right click a word document, and inside the "open with" option mark "Always use this program...". (Without success).
- Save an Office attachment to my PC and right-click it and open "properties", click the "Unblock" button and open it. (Actually, this did work, but it's a tediously way to send Office attachments).
- Disable all my Outlook add-ins (including the antivirus). (Without success).
As you can see, I can't see (Protected view) or open Office attachments (only Office attachments). Would some expert give me an advice? disable protected view on the trusted center inside word (file\options\trusted center\etc) isn't an option to me.
Whenever I try to see an Office attachment on protected view I get this error:
"This file cannot be previewed. Try opening the file in the program in which it was created."
Whenever I try to open an Office attachment I get this error:
"Word experienced an error trying to open the file. Try these suggestions. Check the file permissions for the document or drive. Make sure there is sufficient free memory and disk space..."
Thanks in advance.
Alex.