I am helping out an Admin Assistant at my company. Her boss has shared her contacts with the Admin so she can create and edit contacts as requested by the boss.
The problem is that the Admin is unable to create contact groups within the boss's contact list. She can click on the boss's contact list and click on the "New Contact Group" option, but it always gets made under the Admins contact list.
She is also unable to view the boss' contacts in the drop-down address list; but from what I've read this feature is not built into Outlook 2016.
Any suggestions? Thanks