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Outlook Calendar Issue - Smartphone

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We have many smartphone users both Android and iPhone experiencing issues when using their smartphone to manage their Outlook calendar.  These include missing appointments and some that replicate many times.  We seem to see issues more frequentloy w/ recurring appointments.  Microsoft has stated there are no issues with using smartphones and how they might impact your Outlook Calendar.  Has anyone seen this?  We have seen a great deal of companies/universities recommending only using your smartphone as a calendar viewer.

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