I have a user with a new computer - set her up with Windows XP sp3, and installed Office 2010. Everything is stored on mapped network drives. When she tries to open an attachment in Outlook - the system hangs, and she eventually has to use
task manager to close the program. Many times she has to do a reboot - and then it will work ok for a while. When she tries to open a file in Word, Excel, Powerpoint, or any of the office suite, the program hangs - "initializing
places". It never loads, and she has to use task manager to close everything, then reboot again. This also happens when she tries to save a document. I have rebuilt the machine, I have removed and reinstalled the Office suite. I have
deleted and rebuilt her profile on the network. Installed Hot Fixes that I have found that were suggested. I have tried registry edits, I have looked for Office Live - no such animal on the computer - I have looked for Updates that some forums have
said to cause this also. I have Googled this issue until I am blue in the face. She did not have these problems on her old computer - but it was so slow that it needed to be replaced. when the new computer was first put into service
for her, it worked great for a while, and I cannot pin-point what changed to cause this issue. The frustrating part, is that I have another user who is starting to have the same things happen. Upgrading to Windows 7 is not an option at this time
- our network is not ready for that . I have thought of upgrading her to Office 2013 - but not sure if that will resolve this issue either. I am really needing major help here please. I have asked my superiors if they know anything to try and no one seems
to know what to do. I have unmapped her drives, and opening and saving is then instantaneous - no lag or hanging of the Office programs at all. Any one have any ideas? Please?
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