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outlook 2007 sometimes hangs up, event 7002

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ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 12785 seconds with 3420 seconds of active time. This session ended with a hang.

event error 7002

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
 <ProviderName="Microsoft Office 12 Sessions" />
 <EventID Qualifiers="0">7002</EventID>
 <Level>3</Level>
 <Task>0</Task>
 <Keywords>0x80000000000000</Keywords>
 <TimeCreatedSystemTime="2013-02-15T14:22:23.000000000Z" />
 <EventRecordID>2204</EventRecordID>
 <Channel>OSession</Channel>
 <Computer>client.domain.com</Computer>
 <Security/>
 </System>
-<EventData>
 <Data>6</Data>
 <Data>Microsoft Office Outlook</Data>
 <Data>12.0.6665.5003</Data>
 <Data>12.0.6612.1000</Data>
 <Data>12785</Data>
 <Data>3420</Data>
 </EventData>

 </Event>

this is what i see in office sessions logs in event viewer in some clients.

win 7 enterprise - office 2007 professional.

any ideas?

thank you!


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