Hello,
I have a client running Outlook 2010 in cached mode (ost file) against Exchange 2010. We have about 2200 contacts and about 1800 of those contacts have categories assigned to them. Some of them have as many as 4 different categories assigned to a contact. Client went on vacation and used OWA while she was gone. When she came back her contacts had lost their categories. That is to say.... the categories are still there and available in outlook, however many of the multiple category contacts no longer have their multiple categories. Any idea why a contact would drop a category. I can not find any consistencey in the missing data, but am only looking at the contacts and their groupings.
Any / All help greatly appreciated.