I have setup an email account for one of my users and after I reset her password I can no longer open Outlook, not even in safe mode. Also when I open Control Panel and press Mail->Email Account again it crashes.
If I put the password as it was everything is working fine.
The user is on a Windows Server 2008 R2 with Terminal Services using Outlook 2007 with Oracle Outlook Connector Account.
In event log I get the following error for Mail->Email Account:
Log Name: Application
Source: Application Error
Date: 29/10/2012 17:11:44
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxx.xxx.com
Description:
Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
Exception code: 0xc0000005
Fault offset: 0x000247c3
Faulting process id: 0x3e0
Faulting application start time: 0x01cdb5e7b38d330d
Faulting application path: C:\Windows\SysWOW64\rundll
Faulting module path: C:\Windows\syswow64\msvcrt
Report Id: f30eaf1f-21da-11e2-acef-00
Event Xml:
<Event xmlns="http://schemas.micr
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</Event
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2012-10-29T15:
<EventRecordID>7123</Event
<Channel>Application</Chan
<Computer>xxx.xxx.com</Com
<Security />
</System>
<EventData>
<Data>rundll32.exe</Data>
<Data>6.1.7600.16385</Data
<Data>4a5bc637</Data>
<Data>msvcrt.dll</Data>
<Data>7.0.7601.17744</Data
<Data>4eeaf722</Data>
<Data>c0000005</Data>
<Data>000247c3</Data>
<Data>3e0</Data>
<Data>01cdb5e7b38d330d</Da
<Data>C:\Windows\SysWOW64\
<Data>C:\Windows\syswow64\
<Data>f30eaf1f-21da-11e2-a
</EventData>
</Event>
For Outlook we get the following error:
Log Name: Application
Source: Application Error
Date: 29/10/2012 17:28:47
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxx.xxx.com
Description:
Faulting application name: OUTLOOK.EXE, version: 12.0.6661.5003, time stamp: 0x4fa2a9e1
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
Exception code: 0xc0000005
Fault offset: 0x000247c3
Faulting process id: 0x1898
Faulting application start time: 0x01cdb5ea14d8652f
Report Id: 54577fde-21dd-11e2-acef-00
Event Xml:
<Event xmlns="http://schemas.micr
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</Event
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2012-10-29T15:
<EventRecordID>7131</Event
<Channel>Application</Chan
<Computer>xxx.xxx.com</
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>12.0.6661.5003</Data
<Data>4fa2a9e1</Data>
<Data>msvcrt.dll</Data>
<Data>7.0.7601.17744</Data
<Data>4eeaf722</Data>
<Data>c0000005</Data>
<Data>000247c3</Data>
<Data>1898</Data>
<Data>01cdb5ea14d8652f</Da
<Data>C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EX
<Data>C:\Windows\syswow64\
<Data>54577fde-21dd-11e2-a
</EventData>
</Event>
Any ideas?