A user xxx use an old computer A , and her mailbox is more than 10 GB. I going to migrate her outlook to a new computer B . but her mailbox is too big , the the exchange server is very very far away from the client. If the user xxx log onto computer B ,then open her outlook , then just wait for the outlook synchronize data from server , it will be a very very long time (there is one case ,it took 3 days to sync all data completely).
So I came up with bellow solution , even though I know it may not work.
1. Close her outlook on computer A , then start new outlook on computer B, but after the first setup is completed on computer B , then close outlook on computer B.
2. Then I rename this folder "C:\Users\xxx\AppData\Local\Microsoft\Outlook" to "C:\Users\xxx\AppData\Local\Microsoft\Outlook.new" on computer B.
3. Then copy this folder "C:\Users\xxx\AppData\Local\Microsoft\Outlook" from computer A to computer B , and put it at the same place.
4. Import user xxx's email certificate.
5. Then launch outlook on computer B.
At this moment , outlook seems work quite well , at least it can receive emails from server.
But very soon the user complain the outlook issue as follow:
1. She can send a new email without problem.
2. She can reply an email that does not signed with sender's certificate.
3. She never can reply any email that signed with sender's certificate. computer will pop up an error windows , that is "A required action was not successful because of an unspecified error"
On the File tab, click Options> Trust Center> Trust Center Settings.
On the E-mail Security tab, under Encrypted e-mail , there are 4 check box
If I check the last 3 option , then the user xxx can receive or reply any kind of email , no matter it's encrypted or not
But the user do not want to use the last check box , which is required s/mime receipt for all s/mime signed messages.
What's wrong with my operation ?
How can I solve the "A required action was not successful because of an unspecified error" problem ?
Or any one can tell me how to copy outlook profile correctly for a user
Computer A : windows 7 ,outlook 2016
Computer B : windows 10 ,outlook 2016