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Business Contact Manager issue when editing note field from reminder

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Outlook 2010

Business Contact Manager 2010

My user sets reminders on his business contacts. He opens the reminder which opens the contact. From there, he will set a new reminder time and edit the note field. When he clicks save, all other reminders that relate to the business contacts clear. Other reminders remain. Closing and opening the reminder screen doesn't show the other contact reminders that were cleared. You have to close and open outlook.

Tested and found that other fields are fine in the contact...editing the note field clears the reminders everything.

As a workaround, I have the user setting the new reminder date but I have them going into the contact direct to edit the note field.

I've ran the outlook.exe /cleanreminers switch. Also, I created a new outlook profile and it has the same behavior.

Is this a known bug or is there a fix out that that I don't know about?

Thanks for any help.


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