I have a SBS 2003 (exchange 2007) environment wih a mixed Outlook use between 2007 and 2010. One 2010 Outlook client has shared a calendar to several 2007 users and they swear that when they received the email invite to view this shared 2010 calendar, the color categories list in their Outlook changed to match the shared calendar without any interaction from the users. A new hire was given the same invite to view this shared calendar, she accepted, the calendar is visible however, the color categories are not appearing.
I've tried setting an appointment in the 2010 Outlook shared calendar with all the color categories in the list, then going to the client's 2007 Outlook and updating the color categories in her mailbox but nothing changes.
I've read about 20-30 blogs, tech form and MS tech answers on this subject and I get conflicting solutions. One states that you can't transfer the master color category list, you have to change it on each Outlook client while others state the use of an appointment and upgrading the categories from the properties in the client's mailbox (which didn't work) or using a third party add-in to manage a "Master Color Category list" (which costs money). I would like a straight answer to my question, which is,"why can't the Outlook 2007 client see the color categories in the 2010 shared calendar?" and "How to I fix this?".
This questions has been asked in so many different ways that I'm not sure if someone will help me without having to call MS support and pay for it. This has got to have a simple solution that I don't need to pay for it, yes?
Anyone, please help me.....