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Certificate alert using Outlook 2010

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Goodmorging everybody.

I need your help because i receive certificate alerts when using Outlook 2010

In our network we have two 2008 R2 x64 servers. One server is the primary domain controller and also act a file server. The second server is our Exchange server running Exchange 2010 and is our secondary domain controller. Al workstations in our network run Windows 7 Pro x64 with Outlook 2010.

A view weeks ago we received a Certificate alert that we had to renew the certificate. After the renew of the cerificate, the alert on almost all workstions was gone and users did not have problems with certificate alert popups using Outlook, except two users!

These users still receive de alert while starting Outlook, but also when they read mail or write new mail. The alert appears several time per day.

A repair or even a complete fresh installation of Office, did not help solving this problem. We also tryed to find out if this problem is related to the users profile. As for as we know, there are no network issues.

Untill now we still receice the alerts. On the certificate we can see that it is valid from 2013 to 2018, but we also see the message that the CA root certificate is not trusted and that we need to install it in the trusted root certification authorities store, what we already did.

So i hope that somebody will help me understand this problem and solve it.

For now i like to thank you.

Kind regards

Jeroen Spolet


Spolet J.J.M


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