We are using Outlook 2011 for MAC and Entourage 2008. The IMAP "sent items" folder does not appear in the IMAP folder list and when we re-subscribe to it and click on it, Outlook 2011 and Entourage 2008 crashes. The "sent items" folder when accessed through webmail is fine. We have tried the following:
-reinstalling Outlook 2011 and Entourage 2008
-restoring the database with Time Machine and rebuilding the database (this worked for a few hours, but when the emails from the IMAP server were downloading the sent emails into the "sent items" folder, the program crashed)
-downloaded Avast anti-virus...there were no viruses found on the computer
Please help! I am not sure what the issue can be. Can it be a virus in an email in our "sent items" folder? If yes, can you please recommend an anti-virus program for MAC that scans through all the emails and fixes the viruses?
Thank you!