To the Microsoft Help network:
I am having issues with my work's microsoft outlook email account. When new messages arrive into my inbox, they are automatically changing from "Read" from the "Un-Read" status, without me opening them or even clicking on them. This if obviously very frustrating since there have been emails that I received and didn't notice that I had already read them.
I was not having any issues during the prior 6 months of using Outlook, but have had this issue for the last 3 weeks. I have previously and am currently using my work email account on my work laptop and on my iPhone 4S. I recently downloaded the iOS6 software for the iPhone, but I don't believe this is culprit. I tried to troubleshoot that synced connection by Shutting off my iPhone along with powering down my PC and accessing outlook via the web. The issue still occurred. FYI, I have never set up any customized rules to mark emails a certain way as they enter my inbox.
I have also experienced this error message when I attempt to select "Manage Rules and Alerts": "Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance."
Thanks in advance for any assistence someone can offer.