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Windows 10 2004: Outlook Profile is missing, autodiscover not working

June 22, 2020, 4:05 am
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Hi,

I'm currently testing Windows 10 2004. installation as an upgrade works perfect. Userprofile loads fine, but the outlook profile is gone and autodisover is not working. It just shows the normal welcome screen when you first start outlook and I can't connect to the mailbox.

OS: Windows 10 2004

Office: 2016

Exchange: O365

Any ideas? I have the issue on several clients with different users.

(I posted the question already in the Windows 10 IT Pro section, and someone recommended to post it here)


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How do I import a .pst file for an email address that no longer exists?

July 17, 2020, 6:15 pm
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The title just about says it all: How do I import a .pst file for an email address that no longer exists?

I have Outlook 365 in a Windows 10 environment.

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Where's the Edit Reponse text for meeting responses?

July 17, 2020, 3:48 am
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When a user sends meeting invites, the responses are logged under the Tracking tab in the original meeting. In previous versions of Outlook, Tracking contained a column with any message the invitee might have added to their response. That information is no longer included in Tracking. Where is that information stored?

For instance, my colleague would respond Tentative, and add "It depends on my mood and the weather". Tentative would be listed in the response column, "It depends on my mood and the weather" would be included in a fourth column.

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Inbox not updating in outlook 2016.

July 17, 2020, 12:41 am
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Hi,

I am facing issue in outlook 2016, IMAP has been configured. 

Inbox is not updating but I can see the sent items. 

In OWA it works fine. Please suggest.

Thanks

ShabazAhmedRx

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Outlook 2016 using O365 Email Account crashes on forwarded emails

March 15, 2018, 2:44 pm
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We have recently moved several users in org to O365 email.  After doing so, it is common that Outlook 2016 will crash when forwarding emails with attachments when trying to send them.

There are times when forwarding attachments (pdf, excel, word, zip, etc) that the files will not appear in the forwarded message.  If you add them back in manually they will appear, but Outlook will crash after hitting the send button.  There is also no record of the email in your drafts folder, so you basically have to start over.

There are other times that Outlook will show the attachments in the forward email, but then crashes after hitting send.  Again there is no draft and users must start over.  

This doesnt happen every time, but happens enough that users are reporting it.  I have tested and it happens around 3-4 times out of 10 messages.  

Lookign for suggestions on how we can get MS to look at this issue.

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July MS patches causing Outlook, Word and Excel to crash

July 23, 2020, 4:55 am
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We are running Office professional 2016 x64 (msi installation) on Windows Pro 10 v1809 17763.1339.  After installing July security and non-security patches - we are seeing Outlook crash when clients send a message.  Also Word, Excel crashes have increased.  Anyone else having this issue?

Application Error Event ID 1000 Outlook

Faulting application name: OUTLOOK.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2344

Faulting module name: OUTLOOK.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2344

Exception code: 0xc0000005

Fault offset: 0x0000000000037c4a

Faulting process id: 0x11b4

Faulting application start time: 0x01d65f574363c508

Faulting application path: C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE

Faulting module path: C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE

Report Id: 2c334d21-ff2a-4220-8d6b-86b139f5ae21

Faulting package full name:

Faulting package-relative application ID:

Word Application error Event id 1000

Faulting application name: WINWORD.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2406
Faulting module name: KERNELBASE.dll, version: 10.0.17763.1192, time stamp: 0x7889407f
Exception code: 0xe0434352 Fault offset: 0x0000000000039709
Faulting process id: 0x3084
Faulting application start time: 0x01d65c68e655ff29
Faulting application path: C:\Program Files\Microsoft Office\Office16\WINWORD.EXE
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: f5985243-67c8-41b7-982a-5b9dae20a1ad
Faulting package full name: Faulting package-relative application ID:

Excel Application error event id 1000 
Faulting application name: EXCEL.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb1f39
Faulting module name: EXCEL.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb1f39
Exception code: 0xc0000005
Fault offset: 0x000000000064ca0e
Faulting process id: 0x2d58
Faulting application start time: 0x01d65eb4c07d4cfa
Faulting application path: C:\Program Files\Microsoft Office\Office16\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office16\EXCEL.EXE
Report Id: f267c154-627b-4d61-8259-cc50f58c189a
Faulting package full name:
Faulting package-relative application ID: 

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July 2020 MS patches causing Outlook, Word and Excel to crash

July 23, 2020, 4:55 am
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We are running Office professional 2016 x64 (msi installation) on Windows Pro 10 v1809 17763.1339.  After installing July 14th 2020 security and non-security patches - we are seeing Outlook crash when clients send a message.  Also Word, Excel crashes have increased.  Anyone else having this issue?

Application Error Event ID 1000 Outlook

Faulting application name: OUTLOOK.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2344

Faulting module name: OUTLOOK.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2344

Exception code: 0xc0000005

Fault offset: 0x0000000000037c4a

Faulting process id: 0x11b4

Faulting application start time: 0x01d65f574363c508

Faulting application path: C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE

Faulting module path: C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE

Report Id: 2c334d21-ff2a-4220-8d6b-86b139f5ae21

Faulting package full name:

Faulting package-relative application ID:

Word Application error Event id 1000

Faulting application name: WINWORD.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb2406
Faulting module name: KERNELBASE.dll, version: 10.0.17763.1192, time stamp: 0x7889407f
Exception code: 0xe0434352 Fault offset: 0x0000000000039709
Faulting process id: 0x3084
Faulting application start time: 0x01d65c68e655ff29
Faulting application path: C:\Program Files\Microsoft Office\Office16\WINWORD.EXE
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: f5985243-67c8-41b7-982a-5b9dae20a1ad
Faulting package full name: Faulting package-relative application ID:

Excel Application error event id 1000 
Faulting application name: EXCEL.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb1f39
Faulting module name: EXCEL.EXE, version: 16.0.5017.1000, time stamp: 0x5ebb1f39
Exception code: 0xc0000005
Fault offset: 0x000000000064ca0e
Faulting process id: 0x2d58
Faulting application start time: 0x01d65eb4c07d4cfa
Faulting application path: C:\Program Files\Microsoft Office\Office16\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office16\EXCEL.EXE
Report Id: f267c154-627b-4d61-8259-cc50f58c189a
Faulting package full name:
Faulting package-relative application ID: 


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Oulook 2013 Moving Email to Folders

July 23, 2020, 6:06 am
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We recently upgraded to Outlook 2013 (from Outlook 2010).

In 2010, I set up (some kind of?) shortcut that allowed me to move emails to another folder. Essentially, it was a short cut to the Move to Folder window, and all I had to do was press ALT + 1, which was a very simple combo for my left hand. 

Now that we've upgraded to 2013, I have absolutely no recollection of how I created this shortcut! I've looked into macros and Quick Steps and neither seems plausible.

Anyone have any idea how I created this ALT + 1 shortcut?



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Outlook 2019 (Microsoft 365) for iMac: receiving S/MIME encrypted mails

July 2, 2020, 11:00 am
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All the information I find seems to relate to creating encrypted mails. I am trying to decode *received* mails. The bank sends attached statements by email which when I open them on my iPhone (or a Windows computer with any mail client) show up as "e-statement.pdf", but in Outlook on the Mac are called "smime.p7m" which naturally can't be opened (No, it doesn't help to rename the file to "*.pdf").

I did find something about (iirc) how to import an s/mime certificate, but nothing on how to go about obtaining that certificate in the first place. Does anyone have any ideas?

Chris

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Outlook 2010 - Favorites disappear

May 14, 2010, 8:57 am
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I just upgraded Outlook 2007 to Outlook 2010.  I had about 20 Favorites (all of them folders in various PST's).  When I opened Outlook 2010 for the first time, they initially appeared correctly (meaning: as they did in Outlook 2007) but then after Outlook finished opening, some just disappeared.  So I added them back and closed and restarted Outlook.  Same result and this time, they reordered.

So then I started Outlook from the Run Command Lin using the /resetnavpane switch.

I then added back some folders (15) and closed and restarted.

It went down to 13 folders.  Closed and restarted.

It went down to 11 folders.  Closed and restarted.

It went down to 9 folders.  Closed and restarted.

It went down to 8 folders.  Closed and restarted.

It went down to 7 folders.  Getting the picture?

I have screen shots to validate this.

Any ideas any one?

Thanks in advance.

Ron McIntyre

Montreal, Quebec Canada

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Outlook template too large to save.

July 23, 2020, 11:05 am
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Hello, 

Does anyone know a fix for this.

"This template is too large to save. Please make it smaller, then try to save it again".

I have saved larger template with no problems. Also tried making the template much smaller, still getting this error. 

Regards,

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Facing Problem in Moving Large Outlook PST files on Other Format

July 23, 2020, 9:23 am
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Hello Guys,

I am new hear and whats take me here is the problem in moving my Big Outlook PST of 49 GB and I am so worried about it data how to transfer these emails and other data into Windows Live Mail. I had tried once by making the copied files but not get succeed. I hope some one will surely help me regarding this topic.

Thanks

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Outlook 2019/365, Inbox Favourite, multiple exchange accounts in one profile.

July 23, 2020, 4:54 am
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Hi, 

I have a client who's saying they used to see all the contents on multiple Inboxes shown in the Inbox Favourite link.

I'm unable to re-create this, the Inbox Favourite only shows the primary (first account added) to the users Outlook Profile.

does anyone know how I can setup a folder to show, all the new mail from multiple Exchange Accounts in one folder? 

thanks 

Iain

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Send emails from second account

July 23, 2020, 11:25 am
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A user have 2 exchange email accounts, one primary one secondary (not shared mailbox). It's outlook 2013 and exchange server 2016. When sending emails using second account, it always landed in Primary account's Sent folder. How to change it so it landed in secondary emails sent folder?

Alan

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Email Headers Not found in Web Outlook for Sent email

July 24, 2020, 10:03 am
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Hello I am newbie in email and stuff in .net I want to see email headers of sent email in outlook I can see email headers of inbox email but for sent email web outlook don't show view message source
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Outlook 2013 - multiple same categories displayed

July 2, 2020, 8:49 am
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Windows 10 Pro-build 2004

Outlook 2013, current version

Exchange 2013

I recently opened a contact and discovered that ther single category I had associated with the contact was displayed multiple tines:

How to clear this?

John Lenz

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Outlook shared mailbox showing different numbers to different users

July 8, 2020, 5:57 am
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Hi,

In my team we have a shared mailbox for Operational purposes, however, each of the members sees a different number of emails in the folders - in Inbox or Finished for example, so creating a report based on this data can give inaccurate results. Also, when extracting the data to an Excel, we need to correct the information from some columns, before starting the report and this is taking 2-3 hours only.

What can we do to improve the quality of the extracted data and have all the team members see the same numbers?

Thank you in advance for your time,

Daniela

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Want to setup a new calendar

July 9, 2020, 2:55 am
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Just want to create a outlook calendar , would like to know outlook can do it or not .

My organization has o365 subscription , all user have o365 email account .

Want to create one outlook calendar for 100 users out of my orgranization for them to update it , I want those can only add/edit their own created record , they can not edit the record created by others , is it possible to do that ?

another than , as those user may use PC , android , ios to update the calendar , does these application ( especially ios ) is fully compatiable with outlook calendar ?

compare with google calendar , which one is better ?

thanks 

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Prefilling BCM field with text

July 9, 2020, 6:56 am
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Outlook 2010 with BCM

When creating a new account, is it possible that the web address field be prefilled will text?

I use the field to enter a reference to their subscription which is online.  The URL address is long and only requires the subscription number at the end to finish.  I want to have the URL string (minus the subscription number) appear when I add a new account.


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Delegating Access

July 10, 2020, 9:40 am
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Hello,

My boss would like me to monitor his email while he is away on holidays.

1. He has Delegated Access for his Indox- selecting Editor (can read, create and modify items).

2. He has also gone into his Oultook and right clicked on his mailbox - opened Data File Properties and set Permissions tabs for my name with FULL permissions. (READ - Full Details, Delete Items - ALL , Write - Edit All and other- Folder Visible).

On the first day he set up permissions in step 2, I was able to view and delete an email. The next day I was only able to view.

Any idea why the full permissions setting is not sticking overnight?

Please advise what else we need to set up.

We have OUtlook 2013

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