I am encountering a very odd issue where at least two users, when trying to save to any network share, are getting the following error:
"Cannot save the attachment"
That's it. No error about failing to create the file, just that.
Oddly enough, it only seems to apply to PDF files.
Things I have done so far:
- Disabled the preview pane
- Cleared the content.outlook folder
- pointed the temp folder to a new folder (called c:\temp0)
- Cleared folder temp0
- Tried in both Cached Exchange Mode and without
- Removed all Windows Updates that occurred within the established time frame that the issue began
- Rebuilt the PST file
- Tried saving the file to the network share while bypassing the drive mapping
- Added the EnableCopyfromEFS DWord to the registry and set value to 1
My next go is probably a complete reinstall of Office, but before I do that I noted the other user. I'm not aware of any setting at the Exchange level or within the folder permissions that would specifically cause an issue with PDF files. I'm not engaging Adobe... could it be causing some kind of issue though?