Hi
Please find attached the snapshot to see the Outlook is grouping the email wrongly
Settings In Place: grouped by conversation
Issue1: wrong data grouping
Issue2: wrong recipient grouping
the highlighted mails belong to either previous week or much before but they have been grouped as todays conversations and grouped two different mail recipients (Richard & Glenn) and if you look further below all emails from Glenn were recieved prior to 18-Sep and Richard's email was recieved today 21-Sep
Hope I was able to explaing the issue as required
Thanks
Vikram