Hi,
BCM 2010 does not load with Outlook. It is in the Inactive COM Add-ins and has to be manually started every time.
I have created a new mail profile and new database but the error is unchanged.
Here is the log:
21/09/2012 11:27:13: Logging initialized. [V] [11:27:13.3742662]Iris.Mapi.MessageStore: MAPIException: hresult=0xffffffff8004010f, message: [V] [11:27:13.3742662]Iris.Mapi.MessageStore: No rows found which match the restriction. [V] [11:27:13.3772664]Iris.Mapi.MessageStore: at Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiTable.FindRow(IRestriction Restriction, Bookmark Origin, IMAPITable_FindRow_Flags Flags) at Microsoft.Interop.Mapi.MAPITableImpl<IMAPITable,Microsoft::Interop::Mapi::IMAPITable>.FindRowManaged(MAPITableImpl<IMAPITable\,Microsoft::Interop::Mapi::IMAPITable>* , _SRestriction* pRestriction, UInt32 bkOrigin, UInt32 ulFlags) [V] [11:27:13.8992962]Iris.Mapi.MessageStore: MAPIException: hresult=0xffffffff80040102, message: [V] [11:27:13.9002963]Iris.Mapi.MessageStore: Business Contact Manager for Outlook does not support this operation. [V] [11:27:13.9002963]Iris.Mapi.MessageStore: at Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MsgStore.SetProps(PropValue[] PropValueArray) at Microsoft.Interop.Mapi.MAPIPropImpl<IMsgStore,Microsoft::Interop::Mapi::IMsgStore>.SetPropsManaged(MAPIPropImpl<IMsgStore\,Microsoft::Interop::Mapi::IMsgStore>* , UInt32 cValues, _SPropValue* pPropArray, _SPropProblemArray** ppProblems) [E] [11:27:14.7283437]BCMRes: Text:Unable to compute the value of property ID 112. [E] [11:27:14.7283437]BCMRes: Unable to compute the value of property ID 112. [E] [11:27:14.7303438]BCMRes: at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateColumnForSort(PropTag tag, Int32 index) at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.BuildSortOrderString(SortOrderSet SortCriteria) at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateSortOrder(SortOrderSet SortCriteria) at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.set_SortOrder(SortOrderSet value) at Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiTable.SortTable(SortOrderSet SortCriteria, IMAPITable_Mode_Flags Flags) [V] [11:27:27.7790901]Iris.Mapi.MessageStore: MAPIException: hresult=0xffffffff80040102, message: [V] [11:27:27.7790901]Iris.Mapi.MessageStore: Business Contact Manager for Outlook does not support this operation. [V] [11:27:27.7800902]Iris.Mapi.MessageStore: at Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiFolder.CreateFolder(FolderType FType, String FolderName, String FolderComment, IMAPIFolder_CreateFolder_Flags Flags) at Microsoft.Interop.Mapi.MAPIFolderImpl<IMAPIFolder,Microsoft::Interop::Mapi::IMAPIFolder>.CreateFolderManaged(MAPIFolderImpl<IMAPIFolder\,Microsoft::Interop::Mapi::IMAPIFolder>* , UInt32 ulFolderType, Char* lpszFolderName, Char* lpszFolderComment, _GUID* lpInterface, UInt32 ulFlags, IMAPIFolder** lppFolder) [V] [11:27:41.8478948]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: About to UnPublish old OFT forms. [V] [11:27:41.8478948]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Contact.BCM.Account' [V] [11:27:41.8488949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM' [V] [11:27:41.8488949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.Campaign' [V] [11:27:41.8488949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.Opportunity' [V] [11:27:41.8488949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.Project' [V] [11:27:41.8488949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.ProjectTask' [V] [11:27:41.8488949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.BusinessNote' [V] [11:27:41.8498949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Task.BCM.Campaign' [V] [11:27:41.8498949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Contact.BCM.Contact' [V] [11:27:41.8498949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Task.BCM.Opportunity' [V] [11:27:41.8498949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.PhoneLog' [V] [11:27:41.8498949]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Task.BCM.Project' [V] [11:27:41.8508950]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Task.BCM.ProjectTask' [V] [11:27:41.8508950]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.PhoneCall' [V] [11:27:41.8508950]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: About to delete 0 forms - this is the number of forms found for the message classes above. [V] [11:27:41.8518950]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: UnPublishing complete [V] [11:27:41.8728962]Microsoft.BusinessSolutions.eCRM.OutlookAddIn: ExplorerWrapper:HandleFolderSwitch: Enter [V] [11:27:41.8728962]Microsoft.BusinessSolutions.eCRM.OutlookAddIn: ExplorerWrapper:HandleFolderSwitch: Exit [V] [11:27:42.0139043]Microsoft.BusinessSolutions.eCRM.DataSync: OfflineManager.StopPollingForSharedDBConnectivity: Entry [V] [11:27:42.0139043]Microsoft.BusinessSolutions.eCRM.DataSync: OfflineManager.StopPollingForSharedDBConnectivity: Exit [V] [11:27:42.0139043]Microsoft.BusinessSolutions.eCRM.DataSync: OfflineManager.StopPollingForSharedDBConnectivity: Entry [V] [11:27:42.0139043]Microsoft.BusinessSolutions.eCRM.DataSync: OfflineManager.StopPollingForSharedDBConnectivity: Exit [E] [11:27:43.9650159]BCMRes: Text:Unable to compute the value of property ID 112. [E] [11:27:43.9650159]BCMRes: Unable to compute the value of property ID 112. [E] [11:27:43.9660160]BCMRes: at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateColumnForSort(PropTag tag, Int32 index) at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.BuildSortOrderString(SortOrderSet SortCriteria) at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateSortOrder(SortOrderSet SortCriteria) at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.set_SortOrder(SortOrderSet value) at Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiTable.SortTable(SortOrderSet SortCriteria, IMAPITable_Mode_Flags Flags) [V] [11:27:43.9720163]Iris.Mapi.MessageStore: MAPIException: hresult=0xffffffff80040102, message: [V] [11:27:43.9720163]Iris.Mapi.MessageStore: Business Contact Manager for Outlook does not support this operation. [V] [11:27:43.9730164]Iris.Mapi.MessageStore: at Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiFolder.CreateFolder(FolderType FType, String FolderName, String FolderComment, IMAPIFolder_CreateFolder_Flags Flags) at Microsoft.Interop.Mapi.MAPIFolderImpl<IMAPIFolder,Microsoft::Interop::Mapi::IMAPIFolder>.CreateFolderManaged(MAPIFolderImpl<IMAPIFolder\,Microsoft::Interop::Mapi::IMAPIFolder>* , UInt32 ulFolderType, Char* lpszFolderName, Char* lpszFolderComment, _GUID* lpInterface, UInt32 ulFlags, IMAPIFolder** lppFolder) [E] [11:27:43.9750165]BCMRes: Text:Unable to compute the value of property ID 112. [E] [11:27:43.9760165]BCMRes: Unable to compute the value of property ID 112. [E] [11:27:43.9760165]BCMRes: at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateColumnForSort(PropTag tag, Int32 index) at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.BuildSortOrderString(SortOrderSet SortCriteria) at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateSortOrder(SortOrderSet SortCriteria) at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.set_SortOrder(SortOrderSet value) at Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiTable.SortTable(SortOrderSet SortCriteria, IMAPITable_Mode_Flags Flags) [V] [11:27:44.0960234]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: About to UnPublish old OFT forms. [V] [11:27:44.0970234]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Contact.BCM.Account' [V] [11:27:44.0970234]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM' [V] [11:27:44.0980235]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.Campaign' [V] [11:27:44.0980235]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.Opportunity' [V] [11:27:44.0980235]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.Project' [V] [11:27:44.0980235]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.ProjectTask' [V] [11:27:44.0980235]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.BusinessNote' [V] [11:27:44.0980235]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Task.BCM.Campaign' [V] [11:27:44.0990236]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Contact.BCM.Contact' [V] [11:27:44.0990236]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Task.BCM.Opportunity' [V] [11:27:44.0990236]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.PhoneLog' [V] [11:27:44.0990236]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Task.BCM.Project' [V] [11:27:44.0990236]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Task.BCM.ProjectTask' [V] [11:27:44.0990236]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Will UnPublish message-class='IPM.Activity.BCM.PhoneCall' [V] [11:27:44.1000236]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: About to delete 0 forms - this is the number of forms found for the message classes above. [V] [11:27:44.1000236]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: UnPublishing complete [V] [11:27:44.1040238]BusinessLayer: Publishing type 'iris_bit' : Active [V] [11:27:44.1040238]BusinessLayer: Publishing type 'iris_picklist' : Payment Status [V] [11:27:44.1040238]BusinessLayer: Publishing type 'iris_picklist' : Rating //Have removed a long list of these Publishing type as I reached the character limit for the question [V] [11:27:46.1531411]Microsoft.BusinessSolutions.eCRM.OutlookAddIn: ExplorerWrapper:HandleFolderSwitch: Enter [V] [11:27:46.1541411]Microsoft.BusinessSolutions.eCRM.OutlookAddIn: ExplorerWrapper:HandleFolderSwitch: Exit [V] [11:27:51.1274256]Microsoft.BusinessSolutions.eCRM.OutlookAddIn: ExplorerWrapper:HandleFolderSwitch: Enter [V] [11:27:51.1274256]Microsoft.BusinessSolutions.eCRM.OutlookAddIn: ExplorerWrapper:HandleFolderSwitch: Exit [I] [11:27:51.7844631]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Gadget.StartInBackground: queuing background thread [V] [11:27:51.7844631]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Gadget.DoBackgroundWork(): gadgets in queue: 1 [V] [11:27:51.8324659]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Gadget.DoBackgroundWork(): gadgets in queue: 1 [I] [11:27:51.8704681]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils: Gadget.DoBackgroundWork(): background thread done
Any ideas what's going on?