Outlook 2010 you don’t have appropriate permission to perform this operation.

I have a user who when they go to File > Open > Open Outlook data file they get an error "you don’t have appropriate permission to perform this operation. " I've completed the following troubleshooting steps: 1) Repaired Office, 2) Created a new Windows Profile, 3) Created a new Outlook Profile, 4) Elevated user rights to an admin, 4) Re-installed Office 2010 5) Confirmed there is no GPO or registry setting preventing me from selecting this option. This is on a Windows XP SP3 machine with Office 2010.