1. Same with me as others have posted for months with different combinations of the failure to receive POP3 mail: Installed 2 days ago (Upgrade from Office 2010).
Can't get mails from my accounts. The manual send and receive does not work, nor the auto. all settings verified with ISP (Comcast). Hours on the phone with ISP and tried to escalate to a paid Comcast Signature service.
My IMAP email accounts and Hotmail function correctly. I can send from all the accounts. Just cannot receive the now 300 plus emails that are on the Comcast server.
2. Additional issue that may be related is a dialogue box when Outlook 2013 or 2012 opens saying the server certificate is not matched or expired. If I say YES I want to use this server Outlook opens. There s nothing to say what server it is. Inspect the 'view certificate' I found among some info that was not for my merger brains to understand a URL with a long string that ends with ' .... comcast.net' Comcast tech had not idea what I was talking about.
3. Is it normal that on installing office 2013 that ffce 2012 remains and can be accessed an used? Was this a real upgrade? What is the old set of components here for? Did my install go badly? IS this affecting my Outlook settings.
4. I have none of the addin's /plug in's mentioned by those who reported they solved the failure to receive by disabling or uninstalling different ones of these.
I called Support and the wait is so long I agreed to call back at a lower traffic time tomorrow.
If you have solved this please post. If I get solution, I will post it here.
Brenda (TigerWizard)
Brenda W Tigerwizards@comcast.net; eyeseewigs@hotmail.com