Microsoft outlook 2013 has stopped working and crashes everytime...
I have installed Outlook 2013 and it keeps on crashing. I have performed the following steps for this issue.
We are using windows 7 x64 sp1 operating system and office professional plus x86 2013.
1 ) I have tried to scan my pst files.
2 ) Repaired msoffice 2013 ,uninstalled and installed again.
3 ) I have created a new profile.
4 ) Performed outlook.exe /resetnavpane but Outlook still crashes.
5 ) I have disabled all Add-ins but outlook still crashes.
6 ) Removed all office 2010 KB's but no luck.
7 ) Right click on Outlook.exe.>Go to Properties.
outlook.exe compatibility taband uncheck all the check box but no luck.
I have checked event viewer and I got this log
Faulting application name: OUTLOOK.EXE, version: 15.0.4420.1017, time stamp: 0x506734e2
Faulting module name: mso.dll, version: 15.0.4420.1017, time stamp: 0x5067368f
Exception code: 0xc0000005
Fault offset: 0x00e5380a
Faulting process id: 0x1960
Faulting application start time: 0x01ce46f0624e16d3
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: a10ec084-b2e3-11e2-b3ff-90b11c608c8f
Any help would be much appreciated.
Looking forward for your quick reply on this.
Thanks in Advance... :)
Praveen Kumar
System Administrator