Hi,
I'm running Windows 7 Ult SP1 [32-bit] with MS Office 2013 Pro Plus. This was a CLEAN install (fresh install Win7 & Office 2013). I setup my Outlook 2013 with all my mail accounts, RSS feeds, etc. I did not install any addons or any bells and whistles. So, I downloaded BCM 2013 from MS website (BCM2010-BCMSetup-x86-en-US.exe 368.7 Mb). I installed it with "Run as Administrator". Everything seemed to go well (I had MS SQL Server 2012 installed before I installed BCM 2013). BCM 2013 downloaded and installed MS SQL Server 2008, and then proceeded to install BCM, or I thought it was. Then I rebooted after the installation of BCM 2013, and as Windows 7 was preparing my desktop, I received a pop up error saying:
Script: C:\Users\David\AppData\Local\Temp\BcmSetup.en-US\spawnCmd.<acronym title="JavaScript">js</acronym>
Line: 9
Char: 1
Error: The system cannot find the file specified
Code: 80070002
Source: (null)
I went to the above directory to see spawnCmd.js file had in it and this is what was in it:
var SW_SHOWNORMAL = 1;
var shell = new ActiveXObject("WScript.shell");
var cmdline = WScript.Arguments.Item(0);
var i = 0;
for ( i = 1; i < WScript.Arguments.Count(); i = i + 1 )
{
cmdline += " " + WScript.Arguments.Item(i) + " ";
}
shell.run(cmdline, SW_SHOWNORMAL, false /*WaitOnReturn*/ );
I also have to mention that the directory "C:\Program Files\Microsoft Small Business\" folder was never created.
This is what was in the BCMSetupWizardtemp86E6.log:
[5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SOFTWARE\Microsoft\Business Solutions eCRM\4.0, InstallPath, Bit32)
[5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns ""
[5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SYSTEM\CurrentControlSet\Services\MSSQL$MSSMLBIZ, DisplayName, Bit32)
[5/9/2013 3:35 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns ""
[5/9/2013 3:35 PM] Boolean ProductIsInstalled(System.String): Product code {41785C66-90F2-40CE-8CB5-1C94BFC97280} not found
[5/9/2013 3:35 PM] Boolean ProductIsInstalled(System.String): Product code {E4B48349-A165-4097-8D78-AC950BD8638E} not found
[5/9/2013 3:35 PM] Boolean ProductIsInstalled(System.String): Product code {050BF7DA-82C4-416A-8294-7AFEB8ED94E1} not found
[5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Microsoft SQL Server 2008 Express (MSSMLBIZ) - bShouldApplicationBeInstalled is True
[5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Microsoft Chart Controls for Microsoft .NET Framework 3.5 - bShouldApplicationBeInstalled is True
[5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Business Contact Manager for Microsoft Outlook - bShouldApplicationBeInstalled is True
[5/9/2013 3:35 PM] Boolean ShouldApplicationBeInstalled(): App Business Contact Manager for Microsoft Outlook English Language Pack - bShouldApplicationBeInstalled is True
[5/9/2013 3:39 PM] Void Install(): Processing application Microsoft SQL Server 2008 Express (MSSMLBIZ); Installed False; UseWizardForUninstall True
[5/9/2013 3:39 PM] Boolean ShouldApplicationBeInstalled(): App Microsoft SQL Server 2008 Express (MSSMLBIZ) - bShouldApplicationBeInstalled is True
[5/9/2013 3:39 PM] Void Install(): Calling SQL's PreInstall() hook.
[5/9/2013 3:39 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SOFTWARE\Microsoft\Microsoft SQL Server\100, VerSpecificRootDir, Bit32)
[5/9/2013 3:39 PM] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns "C:\Program Files\Microsoft SQL Server\100\"
[5/9/2013 3:39 PM] Int32 RunProcess(System.String, System.String): C:\Users\David C. Stevens\AppData\Local\temp\BcmSetup.en-US\SSE\sqlexpr.exe /q /x:C:\BcmSqlSetup
[5/9/2013 3:47 PM] Int32 RunProcess(System.String, System.String): Returning 0
[5/9/2013 3:47 PM] Int32 RunProcess(System.String, System.String): C:\BcmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck
[5/9/2013 3:48 PM] Int32 RunProcess(System.String, System.String): Returning -2067919934
[5/9/2013 3:48 PM] Void Install(): Sql installer says reboot pending.
[5/9/2013 3:48 PM] Boolean AreAllAppsInstalled(): ApplicationName Microsoft SQL Server 2008 Express (MSSMLBIZ) Required: True, Installed: False, InstallSucceeded: False
[5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application SQL required: True, installed: False, install succeeded: False
[5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application MSChart required: True, installed: False, install succeeded: False
[5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application BCM required: False, installed: False, install succeeded: False
[5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): FinishPage.OnActivate(): Application LangPack required: True, installed: False, install succeeded: False
[5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): Reboot required. Set RunOnceEx.
[5/9/2013 3:48 PM] Void OnActivate(Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardDirection): Failure: Wizard did not install all components.
This was in my BCMoscheck4oTw.log:
BCM Setup checking OS version.
Version is 6.0 SP 0.
Product types are: [1] Workstation, [2] Domain Controller, and [3] Server.
This product type is 1.
Processor type is x86.
Supported OS types: [1] Xp32SP3_32, [2] Srvr2003R2_32, [3] Srvr2003R2_64, [4] Vista_32, [5] Vista_64, [6] Srvr2008_32, [7] Srvr2008_64, [8] Win7_32, [9] Win7_64, [10] Srvr2008R2_32, [11] Srvr2008R2_64.
This OS is type 4.
This is what was in my BCMrebootcheck0Pu.log:
BCM Setup checking for pending reboots.
RunOnceEx Title value: Continue BCM Setup
IsPendingRebootRunOnce? No. Value of RunOnceEx Title is BCM setup's own.
IsPendingRebootInstallerInProgress? No. Not found: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress
IsPendingRebootSessionManager1? Yes. SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations has value:
\??\C:\Windows\TEMP\logishrd\LVPrcInj01.dll
IsPendingReboot? Yes.
This is my BCMsyscompN7nJ.log:
BCM Setup checking for System Components.
Syscomp not required.
This is my BCMdeleteSql.log:
BCM Setup deleting temp folder.
This is my SqlSetup_Local.log:
05/09/2013 15:47:28.126 ======================================================================
05/09/2013 15:47:28.158 Setup launched
05/09/2013 15:47:28.220 Attempting to determine media source
05/09/2013 15:47:28.298 Media source: C:\BcmSqlSetup\
05/09/2013 15:47:28.361 Attempt to determine media layout based on file 'C:\BcmSqlSetup\mediainfo.xml'.
05/09/2013 15:47:28.767 Media layout is detected as: Core
05/09/2013 15:47:28.798 Media LCID is detected as: 1033
05/09/2013 15:47:28.876 Media is a slipstream package
05/09/2013 15:47:28.955 Setup.exe is running locally no check for a slip stream media
05/09/2013 15:47:29.033 /? or /HELP or /ACTION=HELP specified: false
05/09/2013 15:47:29.095 Help display: false
05/09/2013 15:47:29.173 Checking to see if we need to install .Net version 2.0
05/09/2013 15:47:29.236 Determining the cluster status of the local machine.
05/09/2013 15:47:29.408 The local machine is not configured as a cluster node.
05/09/2013 15:47:29.439 Attempting to find media for .Net version 2.0
05/09/2013 15:47:29.595 .Net version 2.0 is installed
05/09/2013 15:47:29.611 RedistMSI::GetExpectedBuildRevision - Setup expects MSI 4.5.6000.20817 at the minimum
05/09/2013 15:47:29.705 Attempting to get Windows Installer version
05/09/2013 15:47:29.783 Windows Installer version detected: 5.0.7601.17807
05/09/2013 15:47:29.861 RedistMSI::IsVistaRTM - Vista RTM build found
05/09/2013 15:47:29.939 Required version of Windows Installer is already installed
05/09/2013 15:47:30.345 Strong name verification disabling is not required
05/09/2013 15:47:30.361 /? or /HELP or /ACTION=HELP specified: false
05/09/2013 15:47:30.439 Help display: false
05/09/2013 15:47:30.501 Attempting to launch landing page workflow
05/09/2013 15:47:30.580 Skipping setup mutex since requested action does not require it
05/09/2013 15:47:30.658 Attempting to launch global rules workflow
05/09/2013 15:47:30.720 Skipping global rules workflow since requested action does not require it
05/09/2013 15:47:30.798 Attempting to launch component update workflow
05/09/2013 15:47:30.876 Skipping component update workflow since requested action does not require it
05/09/2013 15:47:30.955 Attempting to launch user requested workflow locally
05/09/2013 15:47:31.033 Attempting to find local setup.exe
05/09/2013 15:47:31.095 Local bootstrap folder path: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\
05/09/2013 15:47:31.173 Local setup100.exe full path: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Release\x86\setup100.exe
05/09/2013 15:47:31.251 Media source: C:\BcmSqlSetup\
05/09/2013 15:47:31.330 Install media path: C:\BcmSqlSetup\x86\setup\
05/09/2013 15:47:31.408 Media layout: Core
05/09/2013 15:47:31.486 Attempting to get execution timestamp
05/09/2013 15:47:31.564 Timestamp: 20130509_154721
05/09/2013 15:47:31.626 Attempting to run user requested action from local setup100.exe
05/09/2013 15:47:31.705 Attempting to launch process C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Release\x86\setup100.exe
05/09/2013 15:48:16.564 Process returned exit code: 0x84BE0BC2
05/09/2013 15:48:16.611 Local setup100.exe returned exit code: 0x84BE0BC2
05/09/2013 15:48:16.689 Setup closed with exit code: 0x84C40013
05/09/2013 15:48:16.767 ======================================================================
and lastly this is my wizard.exe.config file:
<?xml version='1.0' encoding='utf-8'?>
<configuration>
<configSections>
<section name="SmallBusinessApplications" type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.XmlSerializerSectionHandler, Wizard"></section>
<section name="WizardProperties" type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.XmlSerializerSectionHandler, Wizard"></section>
</configSections>
<startup></startup>
<WizardProperties type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.WizardProperties, Wizard">
<ProductName>Business Contact Manager for Microsoft Outlook</ProductName>
<WizardCulture>en-US</WizardCulture>
</WizardProperties>
<SmallBusinessApplications xml:space="preserve" type="Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.SmallBusinessApplications, Wizard">
<Application>
<ApplicationName>Microsoft SQL Server 2008 Express (MSSMLBIZ)</ApplicationName>
<ShortName>SQL</ShortName>
<Installer>SSE\sqlexpr.exe</Installer>
<ProductCode></ProductCode>
<LaunchParameter>/q /HIDECONSOLE /X86 /ACTION=Install /Features=SQLEngine,FullText /INSTANCENAME=MSSMLBIZ /SQLSVCACCOUNT="NT AUTHORITY\NETWORK SERVICE" /SQLSYSADMINACCOUNTS="BUILTIN\Administrators" /SKIPRULES=PerfMonCounterNotCorruptedCheck</LaunchParameter>
<Required>true</Required>
<UseWindowsInstaller>false</UseWindowsInstaller>
<RegistryKey>SYSTEM\CurrentControlSet\Services\MSSQL$MSSMLBIZ</RegistryKey>
<RegistryValue>DisplayName</RegistryValue>
<InstallHook>SSE\SSEInstallHook.dll</InstallHook>
<SpaceRequired_MB>600.0</SpaceRequired_MB>
<UseWizardForUninstall>true</UseWizardForUninstall>
<UninstallExe>%SqlVerSpecificRootDir%\Setup Bootstrap\Release\Setup.exe</UninstallExe>
<UninstallParameter>/q /HIDECONSOLE /X86 /ACTION=Uninstall /Features=SQLEngine,FullText /INSTANCENAME=MSSMLBIZ</UninstallParameter>
<UseSQLInstance>false</UseSQLInstance>
<ParentApplication></ParentApplication>
</Application>
<Application>
<ApplicationName>Microsoft Chart Controls for Microsoft .NET Framework 3.5</ApplicationName>
<ShortName>MSChart</ShortName>
<Installer>MSChart\datavisualization_setupcore.msi</Installer>
<ProductCode>{41785C66-90F2-40CE-8CB5-1C94BFC97280}</ProductCode>
<LaunchParameter>ALLUSERS=1</LaunchParameter>
<Required>true</Required>
<UseWindowsInstaller>true</UseWindowsInstaller>
<RegistryKey></RegistryKey>
<RegistryValue></RegistryValue>
<InstallHook></InstallHook>
<SpaceRequired_MB>5.0</SpaceRequired_MB>
<UseWizardForUninstall>false</UseWizardForUninstall>
<UninstallExe></UninstallExe>
<UninstallParameter></UninstallParameter>
<UseSQLInstance>false</UseSQLInstance>
<ParentApplication></ParentApplication>
</Application>
<Application>
<ApplicationName>Business Contact Manager for Microsoft Outlook</ApplicationName>
<ShortName>BCM</ShortName>
<Installer>MSSMLBIZ.msi</Installer>
<ProductCode>{E4B48349-A165-4097-8D78-AC950BD8638E}</ProductCode>
<LaunchParameter>BOOTSTRAPPED=1 ALLUSERS=1</LaunchParameter>
<Required>false</Required>
<UseWindowsInstaller>true</UseWindowsInstaller>
<RegistryKey>SOFTWARE\Microsoft\Business Solutions eCRM\4.0</RegistryKey>
<RegistryValue>InstallPath</RegistryValue>
<InstallHook>BCMHooks.dll</InstallHook>
<SpaceRequired_MB>150.0</SpaceRequired_MB>
<UseWizardForUninstall>true</UseWizardForUninstall>
<UninstallExe></UninstallExe>
<UninstallParameter></UninstallParameter>
<UseSQLInstance>true</UseSQLInstance>
<ParentApplication></ParentApplication>
<UninstallWhenSetupFails>true</UninstallWhenSetupFails>
</Application>
<Application>
<ApplicationName>Business Contact Manager for Microsoft Outlook English Language Pack</ApplicationName>
<ShortName>LangPack</ShortName>
<Installer>LangPack.en-US\MSSMLBIZLPK.msi</Installer>
<ProductCode>{050BF7DA-82C4-416A-8294-7AFEB8ED94E1}</ProductCode>
<LaunchParameter>BOOTSTRAPPED=1 ALLUSERS=1 ARPSYSTEMCOMPONENT=1</LaunchParameter>
<Required>true</Required>
<UseWindowsInstaller>true</UseWindowsInstaller>
<RegistryKey>SOFTWARE\Microsoft\Business Solutions eCRM\4.0</RegistryKey>
<RegistryValue>LPInstalled</RegistryValue>
<InstallHook></InstallHook>
<SpaceRequired_MB>30.0</SpaceRequired_MB>
<UseWizardForUninstall>true</UseWizardForUninstall>
<UninstallExe></UninstallExe>
<UninstallParameter></UninstallParameter>
<UseSQLInstance>false</UseSQLInstance>
<ParentApplication>BCM</ParentApplication>
<UninstallWhenSetupFails>true</UninstallWhenSetupFails>
</Application>
</SmallBusinessApplications>
</configuration>
I hope that I gave you enough information to help me install BCM with Outlook 2013. Is there a way around this? I know that there are some MS Techs out there that can see what's going on and tell me how to correct this. I would appreciate any and all help concerning this problem with BCM 2013.
Thank You.
David
( ͡° ͜ʖ ͡°) if you don't stand for something, you'll fall for anything... ___________________________________________ OS: Windows 7 x32 Ultimate SP1|| MoBo: ASUS P4P800-E Deluxe || CPU: Socket 478 for Intel(R) Pentium(R) 4 (Northwood) 3.00GHz [D1]|| Ram: 2GB of 400MHz Dual DDR RAM (Corsair) GPU: Radeon HD4650 2Gb || Monitor: Acer H274HL (HDMI) || HDD: 1Tb Western Digital Black Drive || DVD ROM: SONY DVD RW DRU-830A ATA Device || Blu-Ray DVD ROM: LG HL-DT-ST BD-RE GBW-H20L