I have set up my Gmail account on Outlook 365, but the sent folder is empty. All the other folders look fine.
The account settings type is@ IMPA/SMTP.
When I select 'change' on this account, there is no option for 'advanced settings' or 'folders' as some of the help chats online indicate.
Hi all,
I have Office 365 and one day Outlook starts to show me white icons for all my folders. How can I restore them to the original color? I've already tried to repair the installation of Office but it has not worked.
Thanks
Alex
I want to backup O365 Exchange online mailbox emails to local drive. Is there anyone who can suggest me the perfect and best solution to export Office 365 emails with or without Outlook.
Thanks & Regards,
Bruce Anderson
just linked my aol mail into outlook 2007. in order to get my mail in outlook, i have to do a manual refresh (F9). that's ok. then i have the mail items in aol and in outlook. when i close aol, and reopen it, my aol inbox is empty. i don't want to lose the messages in my aol inbox. i want them duplicated in both places. aol and outlook.
Hello,
The issue I have is very similar to this one:
https://social.technet.microsoft.com/Forums/office/en-US/6e486936-e4a2-4da8-87ef-903d67e4bb84/outlook-2016-cannot-connect-to-email-server-with-ssltls?forum=outlook
I have about 20 workstations with Windows 7 Pro x64 joined to domain (Windows Server 2008 R2) and Office 2013 x86. Workstations update through WSUS. This setup was working fine since 2013.
We use hosted mail service (non Exchange) - IMAP/SMTP with SSL (port 993/465).
One day I noticed, that when I create an email in outlook and click "Send" - my message goes to "Outbox" and just sits there... If I manually click "Send and Receive" - it sends out.
I've started to investigate what happened as all users of the domain had the same issue. I've noticed, that when I go to account settings and click "Test account settings", I get:
“Send test email message: Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.”
I don't know if that's related, but our mail hosting provider recently updated their wildcard SSL certificate.
What I've tried so far:
The most interesting part - we use "servername.hostingprovider.tld" as incoming and outgoing server to make SSL checks happy and I decided to change this to "mail.ourdomain.tld" - I get a warning, that there's hostname mismatch, but EVERYTHING WORKS - I get green check-marks on incoming and outgoing tests. Then I change it back to "servername.hostingprovider.tld" and error comes back.
I have colleagues who use the same service provider for mail hosting and everything works fine for them. I even set up their mailbox on my computer (they use "different-server-name.hostingprovider.tld" as incoming and outgoing server) without any success.
Here's Outlook's troubleshooting log for outgoing connection:
2018.07.13 17:51:27 SMTP (servername.hostingprovider.tld): Port: 465, Secure: SSL, SPA: no
2018.07.13 17:51:27 SMTP (servername.hostingprovider.tld): Finding host
2018.07.13 17:51:27 SMTP (servername.hostingprovider.tld): Securing connection
2018.07.13 17:51:27 SMTP (servername.hostingprovider.tld): Disconnected from host
And here's another log from the same machine connecting to the same server, but using "mail.ourdomain.tld" as outgoing server (after accepting SSL warning about hostname mismatch):
2018.07.13 13:26:28 SMTP (mail.ourdomain.tld): Port: 465, Secure: SSL, SPA: noI'm out of ideas...
Is there a way to control the behavior of double-click for word selection so that the spaces (if exist) after the selected word will not be part of the selection? For example, I have text "word1 word2" and I double-click on word1. I don't want the space after "word1" to be selected. If the text is "word ", selecting "word" would include all trailing spaces.
This may not be a problem with Outlook, but with Windows. But I'm still curious about a possible solution. Thanks.
My corporation just went to Office 365 and I now have Outlook 2016. Previously I had Office 2007. I had figured by 2016 they would have ironed out all the to-do bar gripes. However much to my surprise there is no way to configure the number of upcoming appointments to show more than 7 days.
I have important appointments that are more than a week out and that needs to be on my radar as it flows and influences the current week for me. The thing I like about Microsoft software products is the model that there is not a one size fits all and they design their software for maximum flexibility. Why would this flexibility be taken away?????????????
Petey100
I have a large number of Outlook 2016 clients that are seeing an issue where when they click the forward button on a email that has an image file attached (jpg, png) the Outlook client hangs/locks up completely for about 3 seconds.
I ran Process Monitor to see what it is doing in those 3 seconds and the last thing that is displayed before the 3 second gap is the OST file for that user. I wiped out the OST file, allowed it to rebuild and the hang is gone. The next day it was happening again.
The size of the image file doesn't appear to make any difference. Other file types arn't affected though. PDFs for example work fine.
Any ideas?
In Outlook 2010 you can add retention policy tags to the search box criteria by digging through the +more on the search ribbon. However I don't see any way to make a search folder to search for items tagged with a retention policy. Any suggestions?
Thanks,
Marcus
I have a new laptop running Win 10 Pro x64 and Office 365 ProPlus (Subscription Product, ver 1810 Build 11001.xx Cilck-to-Run, 32-bit). The icons in the Timeline view are either distorted or tiny. All other icons in other folders or sections appear normal, it's just with the Timeline view. I use that view in a couple folders and for timekeeping notes in the Journal. The icon weirdness only happens when I select the Day or Week view. Note the squished icons as they appear now in my timeline above each "time" entry in the default Week time span. The icons are supposed to be on the left of each item, not above each one and distorted...
[image 1]
If I change the time span from Week to Month, the icons look as they are supposed to, but I can't use that view for what I need to do every day...
[image 2]
Also if I change the View Settings to another type like Entry List, the icons look fine...
[image 3]
Here is how the Timeline is supposed to look, as seen on another laptop running Win 7 and Outlook 2016 Pro...
[image 4]
To try to debug and fix the issue, here are things I have tried, but nothing yet has helped:
The issue seems to be only with the Timeline view, and it’s not just in the Journal folder. If you pull up Tasks, or your Inbox, or any other folder in Outlook, you can create a new Timeline view to test this issue: Views > Change View > Manage Views… > New… > set Type of view to Timeline, and take defaults. Then under Change Views… pick your new view. You’ll notice that for the day or week view, the icons are tiny. It almost seems like a bug in the subscription ProPlus version of Outlook, or with Windows 10, or a combination. I’ve searched a lot online but haven’t found anything specific to this bug yet.
I had another employee with the same Office version (except his is 64-bit) and had him try the Timeline view settings, and he also gets the same tiny icons. But with another employee who has
a newer Office Professional Plus 2016 installed (not subscription), their Timeline icons look normal. It seems to point to being a bug in the Office 365 Outlook version. Any suggestions or workarounds?
Hi Everyone,
I have an issue in that only one user is not able to open the inbox of a specific shared folder.
I have done all the usual; re-created the profile, repaired office etc, but this has not resolved the issue, and the issue also follows her to a new machine.
If I stop offline caching, I am able to open the inbox, but none of the inbox subfolders will update with any mail - all show empty.
This shared mailbox is fine for other users.
Any assistance would be appreciated as this is now getting boring.
Thanks,
Leslie
A user has advised new emails delivered to her after applying a rule are nowhere to be found. The rule itself is suspect, when selecting to move the mail after delivery, the user has selected their own email address from the top level rather than a folder.
When checking the message tracking log, the emails are delivered to the users mailbox with a RECEIVE eventid. Is this a bug within Outlook? Should a user even be able to select their own email address as a location to move emails to if it is potentially an invalid location?
I created a rule to move all e-mail in my inbox with a specif word, before a specific date to be moved to a specific folder.
All e-mail under that rule was moved out of my inbox, but it's not showing where it is supposed to!
I would appreciate some help on this subject.
Rgs.
Hi Support,
i have recent installed office 365 pro-plus 2016 and user facing unaccepted behavior. When open outlook (Pro-Plus) in first time in morning then its take long time but after close once and open again then open normal time.
I have tried to open outlook in safe-mode then its take also same timings.
Hello,
We have a SBS 2011 server running Exchange 2010. A user has a Win10 laptop and they purchased MS Office through the MS Store as part of the purchase.
When trying to connect Outlook it doesn't recognize the Exchange server even though I tell it we have an exchange server it just connects to a random Outlook_bunch_Of_numbers@outlook.com email for some reason There is no way of manually telling it this is the server.
Thanks.
Gary
After build 1807 was installed I no longer have access to POP advanced settings. If I open accounts, select an address and select Change, I see a much simpler screen that does not have the server fields or More Settings fields.
Prior to Build 1807:
After Build 1807:
Clicking Next just finishes the dialog, is nothing there either (unless I am overlooking something!)
I did some experimenting with VMs and pinned down that it was Build 1807 that did this. Questions:
1) If I have to change mail providers how do I alter the mail server info ? Is there any way to gain access to those fields again in Build 1807 ?
2) If not, how do I uninstall Build 1807 ? Poked around in Programs and Features, updates and did not see Office anywhere
Thanks!
I know this is a major ongoing problem; there are so many threads on various forums with the same issue. I have a few clients on Outlook 2010, 2013 and 2016 (all connected to Exchange 2010 SP3 via LAN) that are having problems with Outlook updating folders. Some clients with this config are working, but others are not.
Even if they click Send/Receive the Inbox folder doesn't update. They can send an email to themselves and not receive it unless the close and open Outlook or click Send/Receive menu, then Update folder.
In this image, I have sent an email at 11.35 to the user's Inbox but they haven't received it, even after clicking Send/Receive.
And as you can see from this image, the email has arrived (but only after closing and reopening Outlook):
The only other way to get the email is doing any of the following:
But Outlook still shows the folder was last updated more than 15 mins earlier. Even though the email was received 8 mins ago.
You can see the Sync Stats for the Inbox folder aren't correct (this is missing recent emails), unless you perform any of the above steps:
The Outlook Connection Status appears fine:
When Outlook is autoconfigured I noticed that the Send/Receive group is configured like this by default:
If I tick the check box for "Include the selected account for this group" Outlook still doesn't update the Inbox unless it's closed and reopened.
It only works properly when Outlook is configured with Cached mode disabled. OWA is also obviously fine.
Steps I've tried (which have all been unsuccessful):
Can someone help with this please?