I'm having a really strange issue that I can't figure out.
I've tried sending a Word document and a PDF via Outlook for Mac and the recipients have the following issues:
1. The Word document opens but it's blank
2. The PDF has two different results, either a) They get the message "Adobe Acrobat Reader could not open 'xxx.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment
and wasn't correctly decoded), or b) it opens but there also appears to be a second identical document that won't open.
I've then sent the exact same documents using my yahoo account and they can be opened no problem (the same if I save them in a Google Drive folder and send the recipient a link).
However, this only happens with documents created on my Mac. If I send someone a pdf I received from a third party, they open fine.
I'm guessing it has something to do with Word for Mac that is the original software I'm using to create or edit these files before saving some as PDFs and others as Word.
I've searched online and can't find anyone else with the same issue. Any ideas?