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RE: Outlook 2016 , ProPlus, Office 2019 Client Minimizing Concern

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I selected this feature in Office:

When this feature enabled, every time you minimize it the instance disappears and you have to start it up again. I was looking at the performance of my machine and then un-clicked the option and I had 20 instances of Outlook running. I just wanted to mention this to someone. Also, when this feature is enabled how to restore the minimized window with starting a new instance? 



After December 11, 2018 Windows updates on Windows Server 2016 RDS Host Outlook 2010 can't search

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Installed through Windows update on Windows Server 2016 the following on RDS host server for session based desktops

KB 4461576 Security Update for Microsoft Outlook 2010 
KB 4461579 Microsoft Office 2010
KB 4471331 Adobe Flash Player
KB 4471321 Cummulative Update for Windows Server 2016
KB 4461570 Security Update for Microsoft Office 2010

After installation Outlook 2010 search function does not work. 

Windows Search service is running on server. Any guidance on how to fix? 


Thanks, Chris


-cbh

Calendar invites are going Deleted Items folder?

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I have a user that every time she receives a calendar invite it go straight into her "Deleted Items" folder. She hasn't excepted or declined the invite yet when it goes in to "Deleted Items".

Is there a settings where she is Auto-Accepting these invites? 

Nobody else in that department is having that issue.

We are using Exchange 2013 and Outlook 2013 as our email client.

Sub Folders

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When filing emails in sub-folders I cannot differentiate the folder and sub-folders in the way they used to be.  When searching through folders the main folders are shown with sub folders inset but when filing the folder and sub folders are not differentiated by being inset.  So folder A is followed by sub folder a, b ,c without differentiation in the presentation of the heading.  Sub folder A,c is then followed by folder B.  In previous versions folders were listed alphabetically with sub-folders easily identified.  

Outlook 2016 randomly crashing during message composition

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Hi,

I have a user who's Outlook 2016 is randomly crashing when composing a new message or meeting invite.  The error is random and may sometimes go days or weeks before occurring again.  Some things I have tried to fix, is repair PSTs, rebuilding of an .OST file as several accounts are configured in the profile.  Deleting and recreating of the send and receive settings (.srs) file and deleting and recreating of the mspst32.dll. Some times the crash is severe, in where Outlook has to be restarted several time to get past the error. The event log shows an error at the time of each crash relating to the mspst32.dll file. If anyone has a possible solution on how to fix this, I'd love to hear it.  Thanks.

Regards,

PlazmaBern


Incorrect error of "Do you want to send this message without a subject?"

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I have 1 single user who is running Outlook 2016 that is having an frequent error message that is incorrect. The user received the error message "Do you want to send this message without a subject?", however the subject line of the e-mail is filled. This never happens when the user replies to e-mail it is only when she creates new ones. These are also not created from templates, simply using the "New E-mail" button inside Outlook. The issue is resolved by closing and re-opening Outlook but I am looking for a way to resolve this for good. I have found many articles on how to disable this warning message but I don't want to disable it I just want it to function as it always has.

Some attachments are corrupt when sent from Outlook for Mac - help!

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I'm having a really strange issue that I can't figure out.

I've tried sending a Word document and a PDF via Outlook for Mac and the recipients have the following issues:

1. The Word document opens but it's blank

2. The PDF has two different results, either a) They get the message "Adobe Acrobat Reader could not open 'xxx.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded), or b) it opens but there also appears to be a second identical document that won't open.

I've then sent the exact same documents using my yahoo account and they can be opened no problem (the same if I save them in a Google Drive folder and send the recipient a link).

However, this only happens with documents created on my Mac. If I send someone a pdf I received from a third party, they open fine.

I'm guessing it has something to do with Word for Mac that is the original software I'm using to create or edit these files before saving some as PDFs and others as Word.

I've searched online and can't find anyone else with the same issue. Any ideas?

Custom Forms Assistance

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I am trying to create a custom form that uses a distribution list as a "From" entry. I can add the From field (which then does not remain for the end user though they can recreate it) but, I do not know how to save the form with that distribution list address as the default. End users have to then reselect that before sending. Small matter, perhaps, but just more efficient if I can do it.

Any ideas or reference to any documentation I can use?

Thanks in advance!


Outlook 2016 IMAP suddenly isn't receiving anymore

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Hi

Last Friday morning (07/12/2018) users at a client's site ceased being able to receive emails

Configured with IMAP access 143/993 on Windows 7 and 10 (64bit) computers (Outlook 32bits)

There is no error message, it just ceases to try to collect new messages as if the send/receive task was complete

Some computers could still receive, while others couldn't

Tried to disable firewall rules but that brought no improvement

One particular computer was configured with two accounts and it successfully received emails for one but not the other !

I installed Thunderbird on one computer that couldn't receive and it works fine !

Then I disabled Windows' firewall and voilà Outlook began receiving emails again !

There doesn't seem to have been any MS updates recently

Is this normal behavior or did I miss something ?

regards

yann

outlook 2016 mac, public folder has no tree, problem when you have subfolders with the same name.

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What done folder belongs to accounting? And which one to contact?

Outlook 2016 - HTML Emails Crashing

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Windows 10 1703

Microsoft Outlook 2016 MSI (16.0.4738.1000) 32 Bit 

Incident: 

I am having issues with a particular HTML emails from a company but every other emails seems to be fine.  It crashes Outlook 2016 and you either wait or restart but it doesn't log anything in the event viewer about it 

Troubleshooting: 

I have tried to open outlook.exe /safe and try to open the email and it would crash Outlook still

Created a new email profile with the same issue 

Changed my default browser to Google Chrome, IE 11 and Edge but still the same result 

Anyone else have any suggestion on to fix it?



When outlook is in disconnected status

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Hi there,

Sometimes the Outlook stop going to online. No matter if you try to switch to "Work Offline" and then back to Online. Still disconnected. Quite often this issue apper when the computer is wake up from the sleep and also when the network has changed from home to office.

You do not need to propose the reboot computer / restart Outlook / re-create a new profile :) I know all of those solve the actual issue.

But because I'm a bit interested to avoid these scenarios in future so I would like to understand what is actual problem. For troubleshooting Outlook I have enable the logging on it. But for me it is a bit surprise to see, it does not write any logs while it is in disconnect state and I'm trying to get from offline back to Online. Somehow I expected there should be some line about: "trying to connect...". But this looks like Outlook does not even try to do anything.

When looking for Outlook by process monitor I can only see it is doing continues updates to "AppData\Local\Microsoft\Office\OTele\Outlook.exe.*" files.

Is there some other methods to troubleshoot or increase the logging to see what break Outlook connection?


Petri

Outlook - Flags not updating on shared mailbox

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Hi

Two users share a mailbox, on Office 365. They have their own account set up as primary, and the shared mailbox as a secondary account. Have also tried just as a normal shared mailbox, under the settings for the primary mailbox. Same issue.

The issue is that when one user marks a mail as complete (follow up flog), is does not always sync to the other user. See image. Other user only sees it as a red flag. Even when they change view, from the shared to own inbox, and back. Does not update.

We are running cache mode.

Any ideas how to secure the mailbox is updated with the flags?

/Kim

Outlook cannot log on. verify you are connected to the network and are using proper server and mailbox name.

Outlook 2016 Instant Search not working (On premise - Online)

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Hey

We use RDS and running Exchange 2016 on premise.

Outlook 2016 x86 - fully patched. (Online - not cached mode)

On some RDS servers the instant search does not work. (nothing happens) - but advanced search works.

Any ideas?

Mike


How to convert OST file from Outlook 2003 to PST file?

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I realize that there are a number of commercial programs that claim to be able to do this conversion.  Since this is for a one time individual use I was hoping to find something more affordable.  Perhaps you can point me in the right direction.  Thanks.

Wrong default calendar with multiple calendar in overlay mode (Outlook 2010/2013)

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Hi,

We use shared calendars on Outlook 2010/2013 on Exchange 2013 in our organization, with most users overlaying the shared calendars of the rest of their team. When opening Outlook the calendar selected by default is not the users calendar but one of the shared ones, which they may or may not have permission to schedule appointments/meetings on. This means that often users end up booking appointments/meetings on someone else’s calendar instead of their own.

This issue has been partially addressed here:

https://community.office365.com/en-us/f/172/t/349312

But is not solved (and I can't find any thread on this forum addressing the issue).

Any help would be greatly appreciated.

How to convert corrupted outlook 2013 OST files in to PST files

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I am using office 2013 and due to some reason outlook 2013 got crashed and ost files got damaged. so i want to recover all my mail data. So, please suggest me some easy way to recover ost to pst.

How do I reduce my 37 GB PST file size?

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Hi People,

I'm working on Outlook 2013 and it's been quite a long time. The data has increased way too much and even after I deleted tonns of emails, got no luck. Most of the time Outlook freezes whenever I am working on it. It is really annoying when you get no response from Outlook while performing some crucial tasks. 

Please suggest some appropriate suggestions so that I can apply them. 

Teams Meeting button missing in Outlook 2016 for Mac

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Hi all,

I've just updated to the latest (December 2018) installation of Office for Mac, using my Office 365 subscription (corporate), on a device which already had the previous latest version installed, including with Microsoft Teams.

I understand as part of the release notes (And the "Whats' new" popup when opening outlook) that one new feature is the Teams Meeting button - however, for the life of me, I cannot seem to get it to appear. The "Skype meeting" button is there, but the equivalent for Teams does not show. I've tried the following:

  • Starting Outlook first, then opening Teams.
  • Starting Teams first, then opening Outlook.
  • Uninstalling and restarting Teams.
  • Restarting machine (fully from cold boot).

Oddly, the integration with teams is working in the Outlook Online client in Office 365 (i.e. visiting my mailbox through a browser), so it doesn't appear to be that my account is not licensed for teams etc - it just appears to be the client on Mac which does not display the meeting button correctly.

All the other changes from this update - including Dark Mode and the new Ribbon - have worked and are installed successfully.

Anyone else having this problem? I'd love to hear if someone has figured out the trick to "enable" Teams Meetings in Outlook...

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