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OST file being Locked by Word and Excel

June 18, 2019, 1:33 pm
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I have ran into a problem with Word and Excel locking the user's OST file if they are opened prior to Outlook.    This is on Windows 10, v1809. Here is what I have tried so far:

Reinstalling Office365

Renaming registry keys to allow the Office registry keys to be recreated.

Disabled all plug-ins

Renamed folder under %appdata% to allow folders to be recreated

Still, Word and Excel will lock the OST file.  Opening Word in safe mode will NOT lock the registry file.

 Does anyone have any thoughts/experience with this issue.

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outlook (2016 from Office Professional Plus, Version 1905, Build 11629.20246) and msn.com don't like each other

June 19, 2019, 9:22 am
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having an msn email account in my outlook since a while i have to enter my password every 2 or 3 days. and even more bad: after updating office and restarting outlook the sign-in dialog is hidden underneath the "outlook is loading your profile" window - waiting there and doing nothing until you decide to look under the outlook window … should be fixed to return to the former behavior (remember password also for msn account).
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Outlook 365 2016 Trusted Platform Module error code 80090016

March 24, 2019, 4:36 pm
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I have quite a few machines where after launching Outlook and trying to authenticate, they get a "something went wrong" error that Trusted Platform Module has malfunctioned, error code 80090016.  The server message is "Keyset does not exist Keyset does not exist".

If different users log in on the same computers, their Outlooks functions properly.  So I assume it's something just in those users' profiles, but I'd prefer not to delete the users' profiles if there is a fix that could be done to each instead.  Anyone know how to fix this without completely deleting the user profile off the machine?

Here's the output of dsregcmd /status from a profile with the TPM error

+----------------------------------------------------------------------+
| Device State                                                         |
+----------------------------------------------------------------------+
 
             AzureAdJoined : NO
          EnterpriseJoined : NO
              DomainJoined : YES
                DomainName : MyDomainIsHere
 
+----------------------------------------------------------------------+
| User State                                                           |
+----------------------------------------------------------------------+
 
                    NgcSet : NO
           WorkplaceJoined : NO
             WamDefaultSet : ERROR
 
+----------------------------------------------------------------------+
| SSO State                                                            |
+----------------------------------------------------------------------+
 
                AzureAdPrt : NO
       AzureAdPrtAuthority : NO
             EnterprisePrt : NO
    EnterprisePrtAuthority : NO
 
+----------------------------------------------------------------------+
| Diagnostic Data                                                      |
+----------------------------------------------------------------------+
 
             Diagnostics Reference : www.microsoft.com/aadjerrors
              User Context : SYSTEM
               Client Time : 2019-03-22 14:29:39.000 UTC
      AD Connectivity Test : PASS
     AD Configuration Test : FAIL [0x80070002]
        DRS Discovery Test : SKIPPED
     DRS Connectivity Test : SKIPPED
    Token acquisition Test : SKIPPED
     Fallback to Sync-Join : ENABLED
 
     Previous Registration : 2019-03-22 14:29:04.000 UTC
               Error Phase : discover
          Client ErrorCode : 0x801c001d
 
+----------------------------------------------------------------------+
| Ngc Prerequisite Check                                               |
+----------------------------------------------------------------------+
 
            IsDeviceJoined : NO
             IsUserAzureAD : NO
             PolicyEnabled : NO
          PostLogonEnabled : YES
            DeviceEligible : YES
        SessionIsNotRemote : YES
            CertEnrollment : none
              PreReqResult : WillNotProvision

But here is the output from the same machine but under a new user profile for another user (I put stars where there was data I didn't feel appropriate to share publicly)

+----------------------------------------------------------------------+
| Device State                                                         |
+----------------------------------------------------------------------+

             AzureAdJoined : NO
          EnterpriseJoined : NO
              DomainJoined : YES
                DomainName : MyDomainIsHere

+----------------------------------------------------------------------+
| User State                                                           |
+----------------------------------------------------------------------+

                    NgcSet : NO
           WorkplaceJoined : YES
          WorkAccountCount : 1
             WamDefaultSet : NO

+----------------------------------------------------------------------+
| SSO State                                                            |
+----------------------------------------------------------------------+

                AzureAdPrt : NO
       AzureAdPrtAuthority : NO
             EnterprisePrt : NO
    EnterprisePrtAuthority : NO

+----------------------------------------------------------------------+
| Work Account 1                                                       |
+----------------------------------------------------------------------+

         WorkplaceDeviceId : *****************************
       WorkplaceThumbprint : *****************************
              WorkplaceIdp : login.windows.net
         WorkplaceTenantId : *****************************
       WorkplaceTenantName : *****************************
           WorkplaceMdmUrl : https://wip.mam.manage.microsoft.com/Enroll
      WorkplaceSettingsUrl :
                    NgcSet : NO

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"mx.google.com rejected your message to the following email addresses:"

June 21, 2019, 3:12 pm
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Hi I am using outlook 365 and I am getting this message every time i receive an email

 "mx.google.com rejected your message to the following email addresses:"

Looks like there is some sort of auto reply or loop that apparently the computer tries to send an email from me to someone I dont even know.  Please let me know to fix this problem

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Cannot locate BlockHTTPimages in registry

March 11, 2019, 3:35 pm
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"The Linked image cannot be displayed" error in an Outlook email message

Applies to: Outlook 2013Outlook 2016Outlook 2019

Cause

This issue occurs when the BlockHTTPimages registry value is set to 1 and the images in the email message have a source that points to a URL.

Problem–  Unable to locate BlockHTTPimages in registry as directed for resolution

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FIXED - Outlook 2013/2016 not displaying images

February 7, 2018, 4:40 am
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6-8 weeks ago Outlook stopped displaying images within HTML emails.  I get a red X and the error "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location."

Today I've just upgraded from Outlook 2013 to 2016, and the problem remains.

Things I've checked:

1. Regedit key OutlookSecureTempFolder folder exists and has space.  Even tried an alternative location.

2. Located a bad URL and opened this directly in IE.  Also tried all other browsers installed.

3. Untrusting/Trusting the sender, but this appears to be a step forward.

4. I ran wireshark, and I could see the the jpg files were transmitted.

Appreciate any suggestions.


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Attachment attached automatically on incoming e-mail for the recipient

June 23, 2019, 1:40 am
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Hi All,

We are using Exchange 2010 SP3 in our company. Recently one user sent an e-mail to distribution group, one of the member of the distribution group received with attachment (Only one user ). Actually the sender sent e-mail without attachment but one of the recipient got e-mail with attachment. Upon our investigation it has been noticed that the attachment was on the recipients Download folder only but how come it got received by the sender with this attachment. ?

The recipient computer information is shown below.

Windows 7 Enterprise

Outlook 2013

Any idea please .....

Regards,Ali

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Search Folder for emails sent individually to different email address/contacts

June 23, 2019, 9:18 am
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Hi guys

On a daily basis, I receive notification emails sent individually to different email address, e.g abc1@ms.com and abc2@ms.com.

I would like to create a unified search folder that captures emails send individually to abc1@ms.com and abc2@ms.com. Can this be done? If I tried to do it with the advanced criteria but it is not showing up.

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Error found in Custom UI XML:

November 21, 2009, 7:01 am
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I replaced the TC with the beta and everything works expcept that on start I get 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Error found in Custom UI XML:
Line 1
Column 79
Error Code 0x80004005
Unknown Namespace: http:\shemas.microsoft.com/office/2007/10/customui
Element: cutsomUI
OK box
~~~~~~~~~~~~~~~~~~~~~~~~

I click "OK" and everthing seems to work?

I presume that outlook is lookin int the schemas for some 2007 customization but I cannot fugure out why or how.
I am running a TP T500 Win 7 4G RAM
Connecting to an external Exchange provider.

thanks
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Looking for registry key for scheduals

June 20, 2019, 4:14 am
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Hey guys.

I am looking for registry key to deploy on people
that automatic Send and receive message




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Outlook 2016 on Windows 10 crashes now when trying schedule a meeting

June 19, 2019, 10:34 am
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This just started out of the blue today. When I open the Calendar function in Outlook 2106 in Windows 10, and I request to schedule a new appointment or a new meeting, Outlook spins and crashes. I have confirmed that my Outlook is completely up to date (File> Office Account > Update Options > Update Now). I have also run repair on my PST file and the issue still persists; however, when I run Outlook in Safe mode, the issue does not occur. This is obviously NOT a longterm solution.

What else can I possibly do?

Thank you,

TVB

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Windows searchd does not work on RDS Server 2019

June 18, 2019, 5:41 am
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Hello 

We have installed a new RDS server in our domain with windows server 2019 as VM server on Hyper-v Cluster 2019.
Before we install and configure the RDS role, we installed the windows search feature.
The indexing and windows search was working fine till we installed the RDS role.

Could you please explain to us why the windows search does not working anymore? 

Thanks and best regards, 
Islam El Ashkarworking
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Outlook 2016 keeps on asking for gmail password

June 18, 2019, 1:25 am
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Help, why Outlook 2016 suddenly kept asking for my gmail password?

I have been using it since 2016 without any problem.

I still can send / receive mail after entering my password. But it will prompt for password again after a few minutes.

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Can't add calendar to a group calendarHello!

June 17, 2019, 12:38 am
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I have created a group calendar and now I need to add a calendar to a group calendat but I can't do. I can't either access calendar permissions. Could you please advise?

Many thanks in advance

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Unable to exportImport contacts Outlook 2010

June 5, 2019, 6:46 am
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Hello

I can see this has been asked many times but am unable to find a resolution for my issue.

I have a member of staff at a small charity I support who is moving from Windows 7 to Windows 10. I have installed Office 2010 on the Windows 10 machine. I configured their email account using Outlook 2010 (it is the same account on both machines) and it works fine. I have exported the contacts from Outlook 2010 on the Win7 machine using File > Open > Export and have created DOS and Windows .csv files.

When I chose the same procedure to import the contacts into Outlook 2010 on the Windows 10 machine the progress dialog is displayed, then Outlook closes and re-opens, but the contacts are not there.

I have tried tried importing both DOS and Windows .csv files. I have checked the mapping and the mapping is identical  (obviously). I have opened the .csv files in Excel and can see all the data - first/last name, initials, addresses etc. The data is there. One proposed solution was to create a sub-folder under Contacts and to import to that folder, but again, no contacts appear.

Can anyone assist me with this, please?

Thank you.

Mark

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policy for blocking subject editing in outlook 2013 i

June 20, 2019, 1:06 pm
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I need that my users with outlook 2013 can not edit the subject of the emails.

I have researched and disabled the option "allow in-cell editing"

Are 1000 users I need a policy to block this option in all users?

I have installed the outlook ADMX 2013 but I can not find the option
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outlook keeps downloading mails

June 19, 2019, 1:25 am
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Good day all,

one of my outlook mail account has been downloading mail for quite a while and it keeps starting over and over. On the outlook, it shows downloading 345MB of 3.99GB, it will stop after a while and later starts over, this has been happening for more than a month now. I have done PST Scan, archiving and other things but issue still remained unsolved. On the webmail, the mail size is about 20.8GB. 

The mail is configured as POP

please i need suggestion on 

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PST on network Share

June 19, 2019, 1:31 pm
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Hello,

I have a problem on a new company computer (Windows 10 1903 with Office 2019). My client have POP mail and we used to be able to put the PST file on a network share. I know this isn't best practice and isn't supported by Microsoft but for now this is the best we can do to make sure those PST are in the daily backup and that we won't loose any emails if a computer hard drive fail.

On this new computer I can't get Outlook to connect to the PST when it's on the server, I always get the following message:

Can't store Outlook data files under the AppData folder. Please choose another folder

If I put the same PST anywhere on my local disk I don't get this message. Does anyone have a workaround I could use ?

Thanks

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POP3 email in Office 2019 on a Mac

June 19, 2019, 8:36 pm
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Can someone tell me how to do Pop3 setup?  Every time I try to create a POP3 account it auto creates and IMAP.  I see no way to input manual settings.  
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Setting up outlook meeting schedule for multiple employees along with rooms reservation

June 20, 2019, 12:07 am
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Hi all,
i need one help, i am sharing one scenario please provide me best solution, 
i have number of people who want to use meeting rooms lets say meeting room A or meeting room B , if some people use meeting room A than other people are not allowed to use this room only in that specific time line .., so they use other one .., and if there is meeting is going on in meting room A & B and any other person want to use meeting room in that same time than outlook must show that no room is available so they will schedule their meeting in different time .., 

one thing more, how can i create a calendar that is shown to everyone in the company and everyone can see which time Or Room is available for meeting 

i know how to reserve rooms / Equipment as mentioned in this link https://docs.microsoft.com/en-us/office365/admin/manage/room-and-equipment-mailboxes?view=o365-worldwide 

but it is not helpful so much 

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