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2019 outlook problems with google

May 22, 2019, 12:23 pm
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last week all of my Outlook clients started requiring a logon to google for outlook to work .  It logs you in to accounts but it never has asked for that type of login before.  I want it to stop.  I have been told that at least in 2019 got to the account setting and more options and then the security tab an unselect the always prompt for logon credentials but the security tab is not there so what do I do.

email provider is gmail

google as verified all settings

but yet it keeps asking for me to log into google for outlook email to work instead of just saving password.  

Never had to verify every day with google.  HELP

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“Can't create file: filename.*. Right click on the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.”

June 12, 2019, 4:05 pm
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I have found *many* pages on internet referring to this problem; including this one in this forum.

Many of them point to this KB817878 page. This page suggests issue was resolved in Outlook 2010 SP1.

Unfortunately for me; I see this error in Outlook 2016! It started yesterday.

The error message tells me the name of folder Outlook is trying to use; it is ...

C:\Users\????\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\????????

Where ??? is current user and ???????? appears to be randomly generated.

A search for "OutlookSecureTempFolder" in registry points to the same folder.

Things I tried:

  • Deleting all files in this folder worked once; then always failed after that.
  • Run Outlook in safe mode creates a new folder in Content.Outlook; I was able to open an attachment once; then failed again.
  • Ran quick repair and again I could only open one attachment; then it always triggered error after that.
  • Delete all folders in Content.Outlook and Outlook will create a new one. 
  • Run disk cleanup to remove all temporary files - no affect.

This error appears for any attachment (pdf, xlsx, docx, etc) in any email.

Thanks for your time.



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Unable to Explicitly Trust a Certificate

June 17, 2019, 1:31 am
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Hi

I am trying to set up S/MIME emails with a third party who have sent instructions on how this has to be carried out.

I have successfully installed a Client Certificate on my PC and I can see this in Outlook Options >Security Settings>

Signing Certificate :         myname

Encryption Certificate:     myname

I have received an email from them with an Exclamation Mark in a Golden Diamond on the email.

I open this up and get to the window Digital Signature is Invalid and in Message Security Properties all lines show RED exclamation mark.

I browse to View Certificate and Select to Explicitly Trust This Certificate and expect the three red Exclamation Marks to turn to GREEN ticks and window that previously said Invalid to change to Valid but this does not happen.

Initially it was thought there was something causing an issue as it passed through the firewall but on investigation this doesn't appear to be the case.

I have now been sent the Certificate in a ZIP file to try and install but this is in .ASC format and I think this may be the problem why it wont accept by clicking on Explicitly Trust This Certificate.

Can anyone assist with this issue so that I can get their certificate imported and working in Outlook 2016

Thanks

John

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Recent People Box Issue (when Outlook is MINIMISED)

June 15, 2019, 3:53 am
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I am having an issue on my new laptop with Outlook 2016 Pro. When I've sent emails in outlook, outlook is minimised and say firefox is on screen and I go to tablet mode all is fine but when I revert back to laptop mode (HP Envy) I get this flamin' recent people box just popup out of the blue EVERY time I revert back to laptop mode whether Outlook is minimised or on-screen.

Left click does nothing, right click hides it then when I revert and back again it's there again.

I spoke to a support person but they were clueless :( and kept pushing subscription model Office 2019 which is useless to us as we use OneNote and we refuse to roll sub based software like he was pushing rather than actually being able to answer/fix the issue.

Any ideas folks?

It is in great danger that we see great courage!

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Outlook appointments unexpectedly change dates

June 24, 2019, 3:17 am
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Hi,

we are currently facing the issue that after I move an appointment in Outlook after a few seconds the appointment changes to an all day event. We are using Outlook for Office 365 (16.0.11328.20286) with Exchange Online.

Has anyone else seen this randomly occurring behavior? Any thought for troubleshooting?

Thanks  

John

P.S. We ran already the CalCheck without any errors.

https://support.microsoft.com/en-au/help/2678030/information-about-the-calendar-checking-tool-for-outlook-calcheck

John

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office 2016 professional edition now says unlicensed???

June 21, 2019, 4:40 am
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I purchased the office 2016 professional edition because I did NOT want to have to pay the recurring fees necessary for office 365.  Now my word and outlook both say unlicensed???  Also when I tried to run the office update troubleshooter it only detected office 365 and office 365 Pro.  It did not detect the 2016?  Why?  How do I get my 2016 back?
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Looking for registry key for scheduals

June 20, 2019, 4:14 am
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Hey guys.

I am looking for registry key to deploy on people
that automatic Send and receive message




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Need help in a formula

June 24, 2019, 6:24 am
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I have a sheet with +6000 cells on one row (row A), and +1000 in another row (Row C) that contains tracking numbers

I need a formula to find the duplicated numbers and mar the next cell on row B as done, so the formula needs to be as follow...

if a2 match C;C mark B2 as done

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Windows searchd does not work on RDS Server 2019

June 18, 2019, 5:41 am
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Hello 

We have installed a new RDS server in our domain with windows server 2019 as VM server on Hyper-v Cluster 2019.
Before we install and configure the RDS role, we installed the windows search feature.
The indexing and windows search was working fine till we installed the RDS role.

Could you please explain to us why the windows search does not working anymore? 

Thanks and best regards, 
Islam El Ashkarworking
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Weird Inbox issue

June 19, 2019, 7:08 am
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Exchange 2010 back-end (gearing up to upgrade soon) on a VM

Outlook 2010 and Windows 7 on the user side

We are also using O365 for some email filtering and features, but pretty sure that is not involved with this issue.

Problem is that the inbox stops refreshing the inbox.  Users will delete emails, and the emails really are deleted, but they still show up in the list.  Then when they try deleting again, it gives a few different errors essentially saying that the file is not there.  Also, when this is happening, the new email counter will refresh on the folder, but the new emails are not listed on the main pane.

As a work-around, we have been having users simply click on another folder, and then back on their inbox... but some users take to this advice better than others, and we would like a better solution.  Once the folder is clicked on again, it appears to work fine for another few hours before it happens again.

We do use a lot of add-ins, but even when running in safe mode we have had this happen.  The issue does not seem to be wide-spread... but then again, most users are in and out of several folders and FileSite throughout the day, so their folders are constantly refreshing.

Any thoughts?

Thanks!

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Outlook 2019 - Disabling thumbnail preview of Attachments

June 24, 2019, 8:17 am
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Outlook 2019 creates a thumbnail preview of my photo attachments instead of just showing an icon for the program that will open the attachment.  The rendering of the photo preview takes several seconds per email (5-10 seconds), and when scrolling from email to email, it significantly slows down Outlook to where it seems like it is stalling.  Is there any way to change it back to the previous icon?  I have turned off attachment preview in the Trust Center, but that didn't change it.

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Outlook Grouping by Flag Shows Multiple Unflagged

November 15, 2011, 3:45 am
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Hello,

One of my clients is complaining that when they arrange their email items within Outlook 2010 by flag status and have them grouped, Outlook has two 'unflagged' groups (see attachment).

I've had a look and can't see why Outlook does this. There appears to be no difference between the emails stored in each group - they're sent to the same address. Can anyone shed some light?

Perhaps it's worth mentioning that there's no date cut-off for emails under the the 'unflagged' groups. That is, if a new email comes in, it seems pot-luck which group it shows under.

This is a Windows 7 64-bit machine running Outlook 2010 32-bit.

Thanks,
David

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Outlook 2016 - disable the Do Not Send a Response option in Outlook 2016 or hide it in Outlook

May 29, 2019, 10:33 am
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Hi there,

Our team is having problems with getting a response after sending calendar invites. I would need to disable the Do not response option in Outlook 2016.

I followed the recommendation in the article below but it didn't work. Please help!

Thank you,

Manfred

PS

Couldn't copy the link to: Outlook 2016 - disable the Do Not Send a Response option in Outlook 2016 or hide it in Outlook


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Outlook 2016 cannot connect to email server with SSL/TLS

April 25, 2018, 10:10 am
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The email server I connect to for email was recently moved, and now that I try to connect using outlook it is not working. However, I can connect directly to web mail on a browser and I can connect using my phone with no issues. No one else who connects to this email server with outlook is having the issue I am. This is occurring on both of my computers and they are running Windows 7 (64-bit) with Outlook 2016 (32-bit).

I have tested using both IMAP and POP settings using SSL/TLS (ports 993 and 465) and both of them give me the same error message:

“Log onto incoming mail server (IMAP): A secure connection to the server cannot be established.”

“Send test email message: Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.”

I have called my ISP to make sure they are not blocking those ports.

I also tested using IMAP without SSL/TLS using port 143 and outgoing port 587. This allows me to connect and see emails, however when I try to send emails I get the following error: 503 Valid RCPT command must precede DATA. However, even if this connection issue is resolved, I would prefer to connect using SSL/TLS.

Please let me know any other information that is needed to troubleshoot this issue. Thanks!

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Outlook 2013: email appearing in sent items as a draft

June 16, 2019, 9:46 am
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When i send an email, the recipient receives it,  however if i go to my sent items the email appears as a draft

1 I use to see at the top of my emails in my sent items: Reply - Reply All - Forward

2 Now i see in my sent items: Pop out - Discard

I tried to use my moblie phone  to forward the message as it appears correctly in my sent items on my phone, I get this error

"your messages failed to send. the message you are responding to, or forwarding does not exist on your mail server. your message has been returned to your drafts folder"

Any help would be appreciated, thanks

Thanks




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Outlook 365 2016 Trusted Platform Module error code 80090016

March 24, 2019, 4:36 pm
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I have quite a few machines where after launching Outlook and trying to authenticate, they get a "something went wrong" error that Trusted Platform Module has malfunctioned, error code 80090016.  The server message is "Keyset does not exist Keyset does not exist".

If different users log in on the same computers, their Outlooks functions properly.  So I assume it's something just in those users' profiles, but I'd prefer not to delete the users' profiles if there is a fix that could be done to each instead.  Anyone know how to fix this without completely deleting the user profile off the machine?

Here's the output of dsregcmd /status from a profile with the TPM error

+----------------------------------------------------------------------+
| Device State                                                         |
+----------------------------------------------------------------------+
 
             AzureAdJoined : NO
          EnterpriseJoined : NO
              DomainJoined : YES
                DomainName : MyDomainIsHere
 
+----------------------------------------------------------------------+
| User State                                                           |
+----------------------------------------------------------------------+
 
                    NgcSet : NO
           WorkplaceJoined : NO
             WamDefaultSet : ERROR
 
+----------------------------------------------------------------------+
| SSO State                                                            |
+----------------------------------------------------------------------+
 
                AzureAdPrt : NO
       AzureAdPrtAuthority : NO
             EnterprisePrt : NO
    EnterprisePrtAuthority : NO
 
+----------------------------------------------------------------------+
| Diagnostic Data                                                      |
+----------------------------------------------------------------------+
 
             Diagnostics Reference : www.microsoft.com/aadjerrors
              User Context : SYSTEM
               Client Time : 2019-03-22 14:29:39.000 UTC
      AD Connectivity Test : PASS
     AD Configuration Test : FAIL [0x80070002]
        DRS Discovery Test : SKIPPED
     DRS Connectivity Test : SKIPPED
    Token acquisition Test : SKIPPED
     Fallback to Sync-Join : ENABLED
 
     Previous Registration : 2019-03-22 14:29:04.000 UTC
               Error Phase : discover
          Client ErrorCode : 0x801c001d
 
+----------------------------------------------------------------------+
| Ngc Prerequisite Check                                               |
+----------------------------------------------------------------------+
 
            IsDeviceJoined : NO
             IsUserAzureAD : NO
             PolicyEnabled : NO
          PostLogonEnabled : YES
            DeviceEligible : YES
        SessionIsNotRemote : YES
            CertEnrollment : none
              PreReqResult : WillNotProvision

But here is the output from the same machine but under a new user profile for another user (I put stars where there was data I didn't feel appropriate to share publicly)

+----------------------------------------------------------------------+
| Device State                                                         |
+----------------------------------------------------------------------+

             AzureAdJoined : NO
          EnterpriseJoined : NO
              DomainJoined : YES
                DomainName : MyDomainIsHere

+----------------------------------------------------------------------+
| User State                                                           |
+----------------------------------------------------------------------+

                    NgcSet : NO
           WorkplaceJoined : YES
          WorkAccountCount : 1
             WamDefaultSet : NO

+----------------------------------------------------------------------+
| SSO State                                                            |
+----------------------------------------------------------------------+

                AzureAdPrt : NO
       AzureAdPrtAuthority : NO
             EnterprisePrt : NO
    EnterprisePrtAuthority : NO

+----------------------------------------------------------------------+
| Work Account 1                                                       |
+----------------------------------------------------------------------+

         WorkplaceDeviceId : *****************************
       WorkplaceThumbprint : *****************************
              WorkplaceIdp : login.windows.net
         WorkplaceTenantId : *****************************
       WorkplaceTenantName : *****************************
           WorkplaceMdmUrl : https://wip.mam.manage.microsoft.com/Enroll
      WorkplaceSettingsUrl :
                    NgcSet : NO

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Outlook 2016/Exchange 2010 - keeps prompting for credentials

January 10, 2018, 8:44 am
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I have a user, running Outlook 2016, that suddenly is getting prompted for credentials.  This happens a minute or two after launching outlook, and then re-occurs every few minutes.  Outlook has been updated, there are no saved outlook credentials in credential manager, a new profile has been created and the prompts continue.  The strange part is that you don't need to authenticate, you can click cancel, and outlook continues to send and receive mail as normal, then several minutes later, the credential prompt pops up again, cancel and repeat.
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Attachment facility sucks in outlook for android!!!

June 24, 2019, 7:27 pm
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You don't even have option to attach files from cloud like Google Drive

That is essential!!!

Regards <br/> Partha Mandayam <br/> CEO <br/> Mandayams Inc<br/> http://weblogs.asp.net/pmandayam <br/> http://partha.tripod.com <br/> Consulting expert at Zintro - http://www.zintro.com/expert/mcp111

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Sharing calendar externally.

June 24, 2019, 7:34 pm
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Hi folks,

I have created a resource (room) in our environment. Our environment is a hybrid environment. We create the resource on prem and then migrate it to the cloud.

Once the mailbox is created I have logged in to the resource and then sent out invites so that the calendar is shared with users from 3 other organisations. However, while those users are able to access the calendar and see any appointments in there at the time they initially add the calendar to their Outlook, they do not see any subsequent appointments that are added.

Looking at this - https://support.office.com/en-us/article/calendar-sharing-in-office-365-b576ecc3-0945-4d75-85f1-5efafb8a37b4 - I would have thought they would pick up changes 3 hours later.

However having also seen this - https://docs.microsoft.com/en-us/office365/enterprise/office-365-inter-tenant-collaboration - right at the bottom of the page it says, "On-premises hybrid components, such as an Exchange organization and Azure AD Connect, cannot be split across multiple tenants.". Does that mean then that the sharing won't work correctly?

Just to add another piece to this puzzle, I shared the calendar to my personal Gmail address and find that everytime I close and open Outlook the calendar gets updated.

If anyone can help with this, maybe a definitive answer on whether this will even work or if I've missed a something would be much appreciated.

Thanks,
Nathanael


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@mentions in Outlook 2016 MSI version

June 24, 2019, 7:59 pm
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I see a lot of articles about making mentions work in Outlook 2016, and almost all of them discuss keeping Office up to date.

We can't get our users to use the @mentions feature, we use Office 2016 Standard MSI version and on premise Exchange 2016. Client OS is Windows 7 Professional.

Office 2016 is patched up to date via WSUS (I have checked, and no updates are missing). The version of Office shows as 16.0.4849.1000 (32-bit).

What am I missing? I have checked that we haven't disabled anything via GPOs, and the Office install includes all Outlook sub-components (minus the Outlook Templates).

We don't use any Office Online components, ie. we are not logged into Office.com or anything like that.

Quick clarification, we have still got an Exchange 2010 server in our organisation, but all users have been migrated to the new 2016 on premise Exchange server.
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