I have a user that was putting PST files on a network drive. (I know not to do this)
Over the weekend, he got the message that the file was corrupt. He ran SCANPST on it. Once it was done, it had no content and was at 265kb. User is convinced that it was near 16GB is size. I tried running the SCANPST on that file, but it was still 265kb like I thought.
Is it possible for PST files to lose all content when storing these on network drives?
A user has settings for tracking Mail: For all messages sent, request"Delivery receipt confirming the message was delivered to the recipient's email server" checked. The user reported that the recipient was not asked to send the receipt back. The recipient was on the same Outlook server.
The user then reported that when sending an email, by selecting "Request a Delivery Receipt" under Options, the receipt does work as expected.
Our issue is that setting the option to always get a delivery receipt does not work.
Any advice is appreciated.
Hi,
We have a customer that recently migrated from an onsite Exchange 2010 to office365, The migration went smooth and we went ahead and configure the first 4 staff.
Staff1: has Outlook 2016
Staff2: has Outlook 365
Staff3: has Outlook 365
Staff4: has Outlook 2013
All staff 1-3 have no issues, we're able to reconfigure the profiles without any issues and they're able to create automatic replies or Out of Office replies. except for staff 4 which has Outlook 2013. I had some issues initially with regards to the autodiscover which is fine because I was able to setup the profile manually pointing it to Outlook.office365.com and was able to retrieve emails but the Out of office isn't working and just shows
'your automatic reply settings cannot be displayed because the server is currently unavailable. try again later'
I did test the email configuration and OOF URL is still: mail.<domain name>.com --> so I assume it's still looking into the old onsite Exchange server
any idea on this issue?
Thanks
TECH-JEFF
Hi,
I need help. I´m trying so sent an information for a data base in excel with 1170 contacts (e-mails). Done severals attents by always with problems.
1º attent:
- Sent the mail merge for 1170 emails all at once.
- Result: nothing happens, I think the emails weren´t sent.
2º attent:
- split the excel file in sheet with 250 contacts each.
- Result: 1º sheet: 220 emails sent with sucess , 30 emails rejected; 2º sheet: 250 emails rejected
After this, all the emails sent are rejected. Even if I only sent 20 emails.
Info: using Ofice 365: word and Outlook, the email is from a company.
What I'm doing wrong :(
Thanks,
Estela
I know my outlook only comes with space for 10 email addresses. With my business I need many more.
On my past PCs, i could go into the Reg Editor and add to the Value Data under MaxNumExchange while editing DWORD.
But on this new PC, the Exchange is not where I have seen it previously. I cannot find it anywhere in the regedit.
Does anyone know where I can look? Or is there another way to get outlook to allow more addresses?
I have outlook 365, I also have Windows 10 Home version, the PC is a Dell if that matters.
Thank you in advance.
Hi we are wanting to create a shareable outlook quickparts for our department. then each employee can use these quick parts in their emails. keeping everything consistant and we only have to update one area when changes occur.
I was thinking of creating a word document (normalemail.dotm) that has all the quick parts and then when everyone opens outlook they use this dotm to get their quick parts from.
is this possibe or is there a better way?
I have been trying to figure out why my mobile email never seems to sync my inbox automatically. I use an iPhone, and have tried several different mail clients including Outlook and Apples mail app. My email account is with AOL, and the best thing I found
to work was using AOLs mail app...generally the badge icon displayed the accurate number of new emails. I use the Outlook app on my desktop PC and it works great, I thought for a while that leaving it open may intercept new emails preventing them from being
delivered to my mobile app but it does not help if I I close my desktop Outlook app.
As a side question, I am also curious how to get my mobile app to use the same spam filtering my desktop app uses or has learned over the years. When I open my mobile app it then syncs and displays tons of spam which stays there until I open my desktop app
which uses its spam filter and moves them to the spam folder. I thought leaving my desktop app open would act as a mail server and automatically move spam with the mobile app reflecting how my desktop has moved the spam. If I mark them as spam in my mobile
app it does not route them to the same spam folder in my desktop app.
At one point I even ran 3 or 4 mobile email apps at the same time to see which would sync and receive new emails first or most consistently but that seemed to work even worse, as if it had too many options so it just decided not to send them to any of the apps at all. So I tested them independently and you could wait for days for the badge icon to show the number of new emails, the apps only sync when you open them...I looked hard in the settings for a sync or refresh-rate setting but there is none. I really do not want to rely on AOLs mobile app because I have other email accounts I want to add to my phone. I made sure my desktop and mobile app(s) were configured as IMAP, because POP will be a mess if I am using both mobile and desktop mail clients...plus I would rather have the security of my emails being on a server somewhere.
Any ideas? Thank you!
Hi i've ussing hotmail (outlook) mail for a few years and have no complaints ever but since this past week all my inbox mail automatically its going to trash mail all of it and thats happening like every 2 to 4 days! i then have to go into trash folder and star getting back all of my mail that was on my inbox!
Any clues? i do use the web browser to acces my mail and also my iphone and ipads to get it.
Thanks for any help
Hello:
I have an odd, rather intermittent and non-repeatable issue, effecting a large handful of our users involving sending attachments in our Exchange/Outlook 2010 environment. Both Windows 7 and 10 machines are affected. The issue is when the user takes an Excel or Word document and tries to 'Save & Send,' the Outlook client goes into a non-responsive state; the document eventually sends, but the Office app freezes for minutes.
Just to clarify the issue happens after the user presses the send button (with the doc attached), not when the user selects 'Send as Attachment' within Excel.
I have disabled potential add-ins, started in safe mode, repaired Office installations, even a new computer for testing. Results are inconclusive, as it happens on all them periodically. Is there a Windows update that has caused this?
Thanks in advance.
Brandon
Hello,
With a VBA macro, I create an email in copying text plus image coming from an excel sheet and pasting it in a body of an email. Before sending it, everything is fine. Yet, some recipients see it completely shifted. What it is strange is that it is not everybody. I did not succeed to identify the root cause, knowing that format of the email is HTML and same format is used for the recepient.
Thank you in advance
For all users in organization, I need to add automapped shared mailboxes as an additional account in same or new profile of Outlook 2010 with offline/sync slider to All or cache all emails.
User mailboxes on Exchange 2010 with full access permission on shared mailboxes.
Shared mailboxes on Exchange 2010 Users using Citrix environment 2016 with roaming profile.
Looking for a script or automated way to achieve this.
I have googled it, however no success. Checked OCT/prf which seems to be not working for me as different users have permission on different mailboxes.
Hello,
We are experiencing a very slow search in Outlook windowsapp. We are not using any cache.
When we use OWA the search function goed really fast.
Anyone any ideas, on the reason why?
Greetings
Siegfried
Today, I had an unusual problem with my standard Inbox plus an Outlook 2010 search folder. An incoming email shows correctly, just as expected, in my search folder, but is not visible at all in my Inbox. This is just happening for one particular message.
I happened to be looking at my screen when this happened. The desktop alert/taskbar notification told me an email just arrived. I didn't click on the notification, but when I went to my Inbox, the email didn't show in the Inbox, but was in the search
folder.
The environment is Office 2010, I think one SP behind (14.0.6023.1000, 32 bit). The Search Folder isn't anything unusually complex, just a search folder with a list of about 10 emails as the criteria. I even tried intentionally dragging and dropping
a test email into the search folder, on the chance I had done the infamous accidental drag and drop with my mouse, but it's not possible to drag/drop into a search folder.
A "normal" search using the quick search shows the email, but regular viewing the inbox doesn't. Sort order is "received date/time" descending. Other emails from other people have arrived today, that map to that same search folder,
and all the others show properly/as expected, in my Inbox and in the Search Folder.
Thanks in advance!
Outlook365 ATP___If Outlook365 junk email is turned off, will ATP mail, forwarded to Junk folder still go there ?
So if Don't move email to my Junk Email folder
is checked in,
Office Outlook365,
My accounts,
My account,
Settings,
Mail,
Accounts,
Block_or_allow,
will suspected ATP bad email still be sent to the Junk email folder ?
This is NOT a filtering issue. I have multiple users, including myself, that have noticed that not all email are showing in the inbox on occasion. For instance, this morning one of them showed me she had 4 unread email in her inbox from her phone. But when we look at her Outlook inbox, there were only 2 showing, and they were SUBSEQUENT to the ones that were not showing.
We use the current version of O365, and email is Exchange in the Microsoft cloud. I should add that clicking out of the inbox (like to Sent Items) and then back into the inbox fixes the issue for those missing email. If you do not do that, you still receive subsequent email in your inbox, but the prior ones still do not appear.
Any ideas how to fix this besides clicking on another folder and then back in the inbox?
Hello,
I am currently troubleshooting an ongoing issue where Outlook stops working and a prompt reads "Need Password" at the bottom of the Outlook window. Typically, clicking this text would give you a prompt to login to your Office 365 account. However, when clicking the text, the window opens and then closes itself within half a second. I expect the "Need Password" prompt would only appear if there was a password change to the linked account but that is not the case.
I've tried quite a few fixes online and none of them seem to work.
Any help would be appreciated as I have contacted Office 365 support and this leads to absolutely no where.
Thank you.
In the Outlook web client it's pretty easy to get the color coded categorizations into Favorites; you just click the star.
But in the Outlook desktop client there doesn't seem to be a way to add them to Favorites...
Which would be ideal for organizing projects.
I had a set of rules in Outlook 2007 which moved incoming mail to the appropriate folder based on various criteria.
I recently upgraded to Outlook 2016 and didn't give much thought to the rules until now. They were still working as they should.
Today, I wanted to add a new rule and clicked on the Rules icon and selected Manage Rules. Lo and behold there is no sign of any rules at all!
Where are they and how are they still working?
I upgraded on my Windows 10 64-bit PC to Office 2016 32-bit. Outlook version is now 16.0.6001.1038 32-bit
I have an Outlook.com account as the default account and my 5 POP pre-existing accounts which all use the one PST file.
The rules specified that when an email was received to specific accounts, it was moved to a specific folder which is now in the Personal file - so stored in the local pst file (presumably)
Rather puzzled,
Joe