I don't know why, starting from this Monday, My outlook 2016 always deliver a duplicate email into my Inbox.

I have checked I didn't have the same account configured on any other device.

Any other things that I can check?

This is sort of unfriendly for me. Can we revert it back?

Or I have to go back to a lower version of build?

Hello,

In the last 1-2 weeks, we have started experiencing an error with Outlook 2016. When open emails and try to reply or resend:

“The required file chart.dll cannot be found in your path. Install Microsoft Outlook again.”

It only occurs in Outlook 2016 and does not affect the rest of the office suite. Restarting Outlook or the PC will temporarily resolve the issue but it will eventually recur.

Our environment is Windows 10, we have both machines with 1903 and 1909 experiencing the issue. They are domain-joined and outlook connects to a Office 365 server.

Anyone have any experience with this or can provide guidance about which update might have triggered this?

Thanks

i had problems with synching my folders to my IMAP-Server account, so i tried to

set the "root folder path" of my imap account to "INBOX" as mentioned on many

support forums, but no success.

then i set the folder path back to nothing as it was before i started, with the horrible

effect that all my folders are gone now!

so now i have a local .ost file with a size of about 8GB but no folder (except the standard

folders of outlook) are displayed. i tried to use a .ost to .pst tool, but this also shows only

the structure without my personal folders!

how to get rid of that problem???

Hi all,

suddenly since 2 weeks, outlooks is always asking me for username and passoword for the organizationalformslibrary@mycompany.com (where my company is my company domain) even if i do not have this account configured among other accounts, how can i get rid of this?

Thanks in advance!!!

About a month ago, my Outlook 2013 started crashing after it downloaded all the messages. I can get it to stay up in safe mode. 
I have tried the repair which is able to post a test message.  

Not sure what to do next. 

Hello. I have a question about tasks and the task view (screenshot).  Is there a column (screenshot) or field which contains the 'snooze date' for a task. Here is what I mean by 'snooze date.' When a task is created, I can set a reminder time (screenshot).  On this date, the task will automatically display in my reminders window (screenshot).  In that window, there is an option to 'snooze' the reminder for a period of time, e.g. two weeks (screenshot).  If I snooze this task, the date the task willre-appear in my reminders window is what I'm calling the 'snooze date.'  Is there a field attached to this task which reflects that date?  When I snooze the task, its 'reminder time' does *not* change to the 'snooze date.'

The reason I ask is because I would like to add conditional formatting for such tasks--i.e. tasks which have already appeared in reminders window, but have been snoozed until a later date.  

I'm using Outlook 2013 on Windows 10.

Thanks in advance.

Hi, Recently the view within Office 2016 pro has changed on its own across all my devices. The reset View is greyed out too. I've tried messing about with the changing the view options but nothing makes go back to default. Note: this isn't specific to one devices. The change has happened across all my devices. The Email is office 365 and i do use a Microsoft account with OneDrive etc. 

This is what is should be, and this is how it is on the sent items!

instead its like this.. making my email previews crowded. This is set for my inbox.

Reset is disable in both locations..

Ive also messed about in "Other settings and changed the Columns but i cant get it back to default.

?? Any advice would be really appreciated. 

Thanks

Mick

Mikehawo

Hi,

When I logon to Outlook I m getting a number certificate errors. The first popup has an red X next to:

The security certificate was issued by a company you have not chosen to trust. View this certificate to determine whether you want to trust the certifying authority

I have installed the cert multiple times but the message re-appears each time I enter Outlook.

Thanks.

Hi All

One of my user has sent an email to internal users and external users. He is using Mac Pro, He is using outlook, is it possible to recall an email on MAC, is this feature available to recall email available in MAC and also Please correct me on this, as per my  understanding if the email is read by the internal recipient, email  cannot be recalled and when email is sent to external users since this is outside of the organization we cannot recall the email.

I have quite a few machines where after launching Outlook and trying to authenticate, they get a "something went wrong" error that Trusted Platform Module has malfunctioned, error code 80090016.  The server message is "Keyset does not exist Keyset does not exist".

If different users log in on the same computers, their Outlooks functions properly.  So I assume it's something just in those users' profiles, but I'd prefer not to delete the users' profiles if there is a fix that could be done to each instead.  Anyone know how to fix this without completely deleting the user profile off the machine?

Here's the output of dsregcmd /status from a profile with the TPM error

+----------------------------------------------------------------------+
| Device State                                                         |
+----------------------------------------------------------------------+
 
             AzureAdJoined : NO
          EnterpriseJoined : NO
              DomainJoined : YES
                DomainName : MyDomainIsHere
 
+----------------------------------------------------------------------+
| User State                                                           |
+----------------------------------------------------------------------+
 
                    NgcSet : NO
           WorkplaceJoined : NO
             WamDefaultSet : ERROR
 
+----------------------------------------------------------------------+
| SSO State                                                            |
+----------------------------------------------------------------------+
 
                AzureAdPrt : NO
       AzureAdPrtAuthority : NO
             EnterprisePrt : NO
    EnterprisePrtAuthority : NO
 
+----------------------------------------------------------------------+
| Diagnostic Data                                                      |
+----------------------------------------------------------------------+
 
             Diagnostics Reference : www.microsoft.com/aadjerrors
              User Context : SYSTEM
               Client Time : 2019-03-22 14:29:39.000 UTC
      AD Connectivity Test : PASS
     AD Configuration Test : FAIL [0x80070002]
        DRS Discovery Test : SKIPPED
     DRS Connectivity Test : SKIPPED
    Token acquisition Test : SKIPPED
     Fallback to Sync-Join : ENABLED
 
     Previous Registration : 2019-03-22 14:29:04.000 UTC
               Error Phase : discover
          Client ErrorCode : 0x801c001d
 
+----------------------------------------------------------------------+
| Ngc Prerequisite Check                                               |
+----------------------------------------------------------------------+
 
            IsDeviceJoined : NO
             IsUserAzureAD : NO
             PolicyEnabled : NO
          PostLogonEnabled : YES
            DeviceEligible : YES
        SessionIsNotRemote : YES
            CertEnrollment : none
              PreReqResult : WillNotProvision

But here is the output from the same machine but under a new user profile for another user (I put stars where there was data I didn't feel appropriate to share publicly)

+----------------------------------------------------------------------+
| Device State                                                         |
+----------------------------------------------------------------------+

             AzureAdJoined : NO
          EnterpriseJoined : NO
              DomainJoined : YES
                DomainName : MyDomainIsHere

+----------------------------------------------------------------------+
| User State                                                           |
+----------------------------------------------------------------------+

                    NgcSet : NO
           WorkplaceJoined : YES
          WorkAccountCount : 1
             WamDefaultSet : NO

+----------------------------------------------------------------------+
| SSO State                                                            |
+----------------------------------------------------------------------+

                AzureAdPrt : NO
       AzureAdPrtAuthority : NO
             EnterprisePrt : NO
    EnterprisePrtAuthority : NO

+----------------------------------------------------------------------+
| Work Account 1                                                       |
+----------------------------------------------------------------------+

         WorkplaceDeviceId : *****************************
       WorkplaceThumbprint : *****************************
              WorkplaceIdp : login.windows.net
         WorkplaceTenantId : *****************************
       WorkplaceTenantName : *****************************
           WorkplaceMdmUrl : https://wip.mam.manage.microsoft.com/Enroll
      WorkplaceSettingsUrl :
                    NgcSet : NO

This fiasco has more of my end-users working from home than ever. This is placing more focus on Office365's Outlook web interface. Several people are attached to and add to established distribution content. It appears that the web rendition of Outlook does not see these distribution group folders which are, at the desktop, listed beneath the primary mailbox in their own folders.

Is this the way it is? Can adjustment be made to allow those distribution group email to be seen in the web interface and those with authority have the capability to send content to the group?

Win 10, office 2016 pro. Exchange 2016

Local Outlook setup.

Need to completely remove Outlook profile from a computer login. Changing email accounts but want to keep the same computer login.

Can't get past the password entry when opening outlook with the new email account after account setup. Account profile created successfully.

Deleting and recreating the workstation login works but want to avoid the extra work.

How do I Completely remove any outlook profile files from appdata or anywhere else associated with the computer login to give outlook a clean slate?

Already did a disk cleanup.

Thanks!

I am using Outlook 2010 on Windows 7 Pro.

I have set my Inbox to group messages by follow up flag. I get one group named "Follow up" and two groups named "(none)".

It appears that the first (none) group is messages that have been flagged and cleared. The second (none) group has never been flagged. I just tested this by flagging and clearing a message from the second group. It moved to the first group.

There may be other reasons for these two groups as well, but this checked out.

Is there something I can do to get all unflagged messages into the same group, i.e. only have one (none) group?

Thanks,

Techie2002

When I delete items all that happens is it puts a line through the item but does not move it. There is no deleted items folder for them to move to. I have tried moving through account settings to where there should be two check boxes that I can uncheck and they do not appear to be there! Please help!

The outlook version I am using is from Office 2007

We have a user reporting that they could not launch Outlook on a new replacement system. When Outlook starts, the splash screen is displayed setting up Outlook for the first time and begins loading settings until it disappears/crashes. This can be reproduced on multiple machines as follows:

• Happens on Windows 7, Windows 10 (1803), Windows 10 (1903)
• Happens on Outlook 2010 and Outlook 2013 (32-bit for both)
• Happens for new profile, new OST, and in safe mode
• Launching Outlook immediately after reboot has actually gotten the Outlook window to display after the splash screen, but it ends us disappearing/crashing. We've only gotten the crash details (at bottom) from the Windows 7 machines.

The mailbox has been moved to a new database, and mailbox repair requests have been successfully run against it.

The odd thing is that 64-bit Outlook has zero issues connecting to this mailbox. Every 32-bit Outlook we've tested with has crashed, and every 64-bit we've tested with has worked. Any ideas with what could be causing the crash? We captured 2 different crash codes below. 

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	OUTLOOK.EXE
  Application Version:	15.0.4569.1503
  Application Timestamp:	52b0b282
  Fault Module Name:	EMSMDB32.DLL
  Fault Module Version:	15.0.4569.1503
  Fault Module Timestamp:	52b0b201
  Exception Code:	c0000005
  Exception Offset:	0006c123
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033

Additional information about the problem:
  LCID:	1033
  skulcid:	1033

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	OUTLOOK.EXE
  Application Version:	15.0.4783.1000
  Application Timestamp:	56541866
  Fault Module Name:	olmapi32.dll
  Fault Module Version:	15.0.4781.1000
  Fault Module Timestamp:	564b3849
  Exception Code:	c0000005
  Exception Offset:	0000000000394dd0
  OS Version:	6.3.9600.2.0.0.272.7
  Locale ID:	1033

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Hi,

I have added a shared mailbox in Office 365. I've set the permissions as Send As

Send As: The Send As permission lets a user impersonate the shared mailbox when sending mail. For example, if Kweku logs into the shared mailbox Marketing Department and sends an email, it will look like the Marketing Department sent the email.

So now I have 2 Mailboxes in Outlook and all is working fine. However when I send a new mail from the Shared Mailbox or reply to one sent in the signature of the default mailbox is added. There is no option in the Options Mail Signature dialogue in Outlook to select the shared mailbox.

To use the above example what I want is for the email or reply to come with a Marketing Department signature not Kweku's signature.

Should be easy - looks impossible.

The picture shows what is happening - printing using "Memo Style" which is the only one available on Office 2016.
Printer has the proper manufacturer supplied drivers; the same happens if printing to PDF or OneNote as well.

The user sends an email with an embedded image. As you view the email in preview pane or in a message windows on its own, and resize the pane or window, the image resizes accordingly to fit the width of the message. HOWEVER, when printing, you get lots of unnecessary whitespace and an incomplete picture.

page 1: the header and initial text of the message.
page 2: the image fit heightwise to the page size so that  with a landscape image, you get about 2.5 the width, the rest is chopped off.
page 3: any remaining text from below the image and the signature.

Is there another "Style" available that will scale the width of the image to fit the width of page, and keep the text with it? i.e. having the extra mail header part injected at beginning is A-OK, but isn't there a way to make the message part print look just like the actual email message ?  Single page width, extending onto additional pages HEIGHTWISE only if too long to fit on one page ?  Is there some setting to tweak ?

Hello everyone,

I have a very random and seemingly insignificant question, but this issue is driving one of our users crazy. She is using Outlook 2016 on a Remote Desktop Server (Server 2016 Standard). When she goes to attach a file to an email, the "Insert File" box always opens in the top-left corner of the screen. When moving it to a different position on the screen, Outlook doesn't remember this and will open it up in the top-left corner the next time she attaches a file.

The reason this has become an issue is because she sends a lot of reports in the morning and refers to the subject line of her email to make sure she is sending the correct report to the correct people. For the 15 to 20 reports she has to send each day, she has to move the box out of the way every single time.

I have followed the steps in this article, but it did not seem to make a difference:

https://docs.microsoft.com/en-us/archive/blogs/uktechnet/resetting-windows-explorer

All of her other applications will remember the position of the dialog boxes that they open. For example, Notepad will remember the position of where the "Save as" dialog box last was, and Adobe Reader will remember the location of where the "Open" dialog box last was.

Any ideas?

Thank you.

Posting on behalf of a client.

He has an Office 365 account as the primary and a bigpond.com.au mailbox also attached to his Outlook.

When he creates an appointment and invites his Bigpond mailbox he's unable to accept as it states he's already the owner. 

Is there anyway around this?

Thanks,

- Hayden