HI
I have this complaint from many users in our domain .
When they type first 2 letters of the addressee e.g. "Je", the list should appear showing the names starting with "Je" , and they can select from there.
Unfortunately ,When they type Je , an address with the name Rebecca also appears .
This shows list is not alphabetically sorted .
I have tried to delete the single entry and also clear entire cache and then start again .
However , after typing in these two addressee , again the addressee cache list shows the same error .
This seems to indicate the addressee cache is not indexed or alphabetically sorted (as user expects it to be)
Please advise , what we can do .
David
30th April 2014 1127hrs GMT+8