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OCT2016 - Unable to create new Outlook profile

April 22, 2016, 7:31 am
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I'm upgrading from Office Pro Plus 2010 32-bit to Office Standard 2016 32-bit.  I am using the Office Customization Tool (OCT) to create the .MSP in order to streamline the installs.  I basically copied the same settings from 2010 to 2016, but it seems that whenever I tried to launch Outlook 2016 for the 1st time on a brand new Windows 10 Pro 64-bit machine, it fails (gets error message):

The funny thing is that if I delete the 1st profile the MSP tried to create, and recreate it a new Outlook profile manually (autodiscovery), it works just fine.  So, it seems like there's some sort of settings that I'm effin' up, or there's some sort of bug that I'm not aware?  Maybe someone here does?    Keep in mind that if I run the 2010 MSP on the same test computer, it works just fine. 






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How to easily see how many mails sent and received per day?

May 9, 2016, 12:55 am
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Hi, I was wondering how I can easily see how many mails I send and receive each day? Without counting them.

Thanks a lot! 

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Unable to accept a meeting with "New Time Proposed"

January 24, 2013, 6:00 am
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I'm a meeting organizer and I'm using Outlook 2010 . When an attendee invited to a meeting tentatively accept proposing a new time for the meeting, I get a message with "New Time Proposed" and, when I open it, the "Accept" button isGRAYED out so that I couldn't accept the new time. When this occurs, I must create a new meeting request with the new time that has been proposed.

could someone please help on this...?

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Outlook issue in windows 10 domain user

May 8, 2016, 10:32 pm
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Hi ,

Recently i have installed the windows 10 in my laptop and added my laptop into a AD domain. After that i have installed the outlook 2013 and configured my mail account in pop3 and am getting the password prompt (entered correct passwd) and error while testing the account  and i cant able to receive the mails.

* ERROR:"log onto incoming mail server{pop3}: your e-mail server rejected your logon. Verify your user name and password for this account in Account settings. The server responded:- ERR[AUTH] Authentication failed.

* Send test email message: The server responded :554 5.7.1 <********@*****(mail id)

And also domain users in windows 8 , 8.1 , 7 are working fine with outlook.

I have tried resetting the password in webmail and am sure mail id details are correct.

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Reply Email with Picture appear "OLE Object: Picture (Device Independent Bitmap)"

September 22, 2011, 1:43 am
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Receive a Rich Text format email.  There is a picture embeded in the message body.  When press a Reply button, the picture will become a sentence "<<OLE Object: Picture (Device Independent Bitmap)>>".

But when press the Forward button, the picture will not change to a sentence.

Any one know how to fix it and can tell why will have this problem?

Thanks. 

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OL16 - Granting Calendar permissions. Read & Write permissions conflicting

May 9, 2016, 6:53 am
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Context - Outlook 2016 (16.0.6001.1073) CTR in cached mode to Exchange Online

1. User wants to grant a delegate Write >"Create items" & "Edit own" items to her calendar

2. Wants to restrict delegate to only Read > "Free/Busy time" & Delete items "Own"

3. Even though these exact settings are applied in the GUI, delegate does not have any write options. When delegate opens user's calendar, right clicks to create a new item, all options are grayed  out/not available. Only option is Home > New Meeting> New meeting with All.

4. Suspect the Read restrictions are over restricting the Write ones.

Any ideas? Thank you

-JoeGCH


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Outlook 2016 (office 365) go daddy pop3 not working

October 17, 2015, 9:53 am
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When attempting to add my pop3 godaddy account using pop3 SSL settings, i get an error 3253. Mail works fine with the same settings. I noticed another person posted about this issue and was redirected to this forum. Any help much appreciated.
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Images are not displayed in Outlook 2010, Win 7 64 bit

October 29, 2011, 12:59 pm
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Dear Sirs,
I ask for help! I can not manage to set the display of images in Outlook 2010. I tried everything suggested on this forum, but nothing helped me to solve the problem. It seems to me that the problem is in software. Any advice is welcome. Thanks.
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Outlook 2016 Email Account settings Repair option greyed out

April 1, 2016, 12:50 pm
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We are running Office Professional Plus 2010 on Windows 7 pc's. We recently migrated our mailboxes from Exchange 2010 to Exchange 2013 servers. We are also starting to test Office 2016 professional Plus. In Outlook 2010 - You could run a Repair on the EMail Account whether you went through Control Panel > Mail applet > Email Accounts > Repair OR through Outlook File tab > Account Settings > Account Settings > Repair.  When I install Office 2016 and start Outlook 2016 - all is well except the "repair" option is greyed out now in Email Accouns.  Why is that?
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Outlook for IOS - File Size

May 8, 2016, 10:28 pm
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Hi

anybody know the limitations of the app for viewing attachments.

received a 10mb PPT file, cant view, download in the outlook for IOS app, can view happily in the native mail app that comes with IOS.


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Office crashes when viewing email with attachment

May 9, 2016, 1:17 pm
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We have a vendor that sends us invoices in a .zip format. Just recently we are no longer able to open these emails.

We run Exchange server in our office and all of our workstations have Office 365 Business installed.

Outlook opens fine and functions the way it should, but when selecting a email from this vendor, outlook crashes. I've started out look in safe mode and disabled all add-ins. Outlook still crashes when selecting that email. AND outlook even crashes when I try to open the email in safe mode.

- I've tried creating a new outlook profile (still crashes outlook on selecting email)

- I've tried reinstalling outlook.

- disabled all addins

- crashes in safe mode

I am able to log into exchange webmail and open the email and download the attachment.

Outlook version is the latest. Version: 16.0.6868.2060

Event Viewer log:

Faulting application name: OUTLOOK.EXE, version: 16.0.6868.2060, time stamp: 0x57239fd5
Faulting module name: ucrtbase.dll, version: 10.0.10586.0, time stamp: 0x5632d166
Exception code: 0xc0000409
Fault offset: 0x00083472
Faulting process id: 0xc68
Faulting application start time: 0x01d1aa1270c494ac
Faulting application path: C:\Program Files (x86)\Microsoft Office\Root\Office16\OUTLOOK.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\ucrtbase.dll
Report Id: 8a22bf1d-05c6-4e71-9631-bc96a3f9cc79
Faulting package full name:
Faulting package-relative application ID:

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Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The operation cannot be performed because the connection to the server is offline.

May 9, 2016, 1:15 pm
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I found this same question on here before but my issues is a bit different. We have tried to login with the same account on 3 different machines and we get the "Cannot start Microsoft Outlook..." Error. I can login to OWA and all works fine. I ran repair on the mailbox. Nothing seems to work. 

Any suggestions?

Here is the other Post that did not help in this issue.:https://social.technet.microsoft.com/Forums/office/en-US/f2469cee-a1ae-4fa0-a7c0-567b256673c5/cannot-start-microsoft-outlook-cannot-open-the-outlook-window-the-set-of-folders-cannot-be-opened?forum=outlook
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Remove Quick Delete button in Outlook 2013?

March 14, 2013, 5:57 pm
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I've asked this here, but how do I remove the Quick Delete button in the Outlook view, but retain the Flag Status column?

They seem to share the same column.

Thanks.

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Insert SmartCard Outlook 2010 - 2013

September 19, 2013, 11:33 am
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Hi,

In our domain, every computer that I've installed Office 2010 or 2013 keep me asking the Insert SmartCard for outlook. All Microsoft Office 2007 are good, no problem and everything works perfectly.

On every outlook 2010 or 2013 I can't use Out of Office. It keep showing this error message: Your automatic reply settings cannot be displayed because the server is currently unavailable.

We are connected to the server because everything else is working...

I put alot of time to fix it but it never works.

If someone can help me it would be very appreciated.

Thank you

-JC

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Outlook data file cannot be accessed

May 10, 2016, 5:48 am
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I have 2 users that have a primary email account and a secondary email account.  The primary email account is working fine without any problems for both users.  The secondary email account is shared between 2 users. Both users are in the same OU in Active Directory and both users belong to the same groups in AD.  Both users also have the proper "Send As" permissions and "Full Access" permissions in Exchange 2010.  Both users have the 2 email accounts setup in Outlook 2010

The first user, we'll call Jane, has no problems with the secondary email account.  She can send and receive without any problems.  The second user, we'll call Anne, cannot send emails from the secondary account.  When she tries to send an email from her secondary account, she gets and error "Outlook data file cannot be accessed".  So I figured it was probably a corrupt outlook data file.  I created a new outlook data file for her and deleted the old one but she still had the same problem. I also ran "scanpst" on her outlook data file but still no help. Then I uninstalled Office. making sure to clear out any registry entries and hidden files and folders that did not get removed from the uninstall.  I reinstalled Office 2010 but still the same problem.  I became so frustrated that I imaged a new (used) PC that we have so Anne would have a fresh PC, thinking that there may be something wrong with her PC because Jane has no problems with this second email account.  This did not work either.  Anne still cannot send emails from the second email account and still gets the error "cannot access outlook data file". 

Any thoughts or suggestions?  Any information would  be helpful because I am not sure what else to do.  Thanks

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Outlook Metered Connection

April 26, 2016, 6:23 am
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We have two machines with office 2016 installs with the same issue in Outlook. We are on office network, not metered (internet connection has nothing to do with the problem). This has occurred on 2 machines, one a Windows 7, and one on Windows 8.1. Both give the metered connection message, plus the upgrade in progress message. In both, reply all doesn't work, can't change account settings (such as signature), and mail gets stuck in the outbox. Using the webapp works, but this is just a temporary solution.

The Windows 7 (service pack 1) machine we figured out it will work if we run Outlook as Administrator. Seems to get rid of the errors. The Windows 8.1 machine also works in Administrator mode.

Have tried:

  • Running online diagnostic and fixit tools (no change)
  • Uninstalling several times, including a complete wipe (no change)
  • Updating the version (this issue has continued for at least 2 minor revisions, .6769.2015 and .2017).

The version that seems to be an issue is 16.0.6769.2017. But that is on at least seven machines with Windows 7, Service Pack 1, and only one has an issue. Seems to have popped up after a Windows update (on both Windows 7 and 8).

Doesn't make a lot of sense, but it is annoying. PLEASE HELP! Need a solution.

Please don't respond with a solution that involves an uninstall or looking at our internet. Have already done that, i assure it that is not the issue. To me it would seem to have something to do with security settings in Outlook or some kind of bug in Windows or Outlook. Otherwise, why would it work fine running in Admin mode?

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Outlook 2016 - cannot open hyperlinks in .msg files saved to disk

January 13, 2016, 9:05 am
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Hyperlinks open from messages within Outlook 2016 but if the messages are saved to disk and opened from there, the hyperlinks do not work. Nothing happens, no errors, nothing in event viewer.

I'm not able to post links right now but the same issue is raised on answers.microsoft.com and the MS Support Engineer suggested on Nov. 21, 2015 that a fix was forthcoming.  Does anyone have further info on this issue?

using Microsoft Office 365 ProPlus - en-us 16.0.6001.1043

thank you

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CRM Outlook Add-In and Microsoft Forms Warning for Preventing Malicious Code

February 6, 2014, 10:24 am
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I have just installed the Dynamics CRM add-in for Outlook 2013 which is running on a windows 8 laptop. The installation went fine and the CRM add-in appears to be functioning correctly (e.g. Outlook has a valid connection to CRM and is passing data back and forth). However, I am now getting Microsoft Forms warning message every time I try to open an e-mail my inbox that says " To help prevent malicious code from running, one or more objects in this form were not loaded. For more information, contact your administrator.". I am able to click Okay in the message and then open the selected mail but the frequency of the error message makes Outlook unusable. The warning message goes away when I disable the two CRM add-ins in Outlook. Any ideas on how to make this message go away while still being able to use the CRM plugin for Outlook would be appreciated.
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Bug: Angle-branckets are NOT used in email address format in Contact / Mail, etc

May 10, 2016, 7:58 am
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It's been a LONG time that I have noticed this bug (or if you like, "non-compliance to standard").

According to RFC 5322, section 3.4. Address Specification, email addresses must be enclosed between angle-brackets if display names are used together (not necessarily, but for simplicity, let's say it is).  In other words, suppose we have an email address abc@def.com and a display name of John Smith, the correct format has to be

John Smith <abc@def.com>

but NOT

John Smith (abc@def.com)

However, the image below shows a bogus contact I created:

Look at Display as field: by default, round-brackets are used instead of angle-brackets.  Unless usersmanually change round-brackets to angle-bracket, this is what we get!

You might say, as long as Outlook is able to send emails, that's not a problem.  True.  But if wecopy-n-paste this string elsewhere, it would cause problem. Compliance to standard guarantees interoperability.  That's why it's important to follow standards.

It is worth to notice that if we copy email addresses of AD/Exchange users, email addresses are enclosed between angle-brackets!

Could someone file a bug report to Microsoft so they correct it, please?

PS:
  1. I'm using Outlook 2013
  2. I've already posted a similar post in Partner forum.  But I send one more here to get more audience.

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Bug: email address list is wrongly formatted in string

May 10, 2016, 11:08 am
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This discussion is about copied email address list in string format.

Let me give you an example as shown in the image below:


I put two email recipients.  I selected them and copied and pasted them in notepad.  This is the resultant string:

John Smith <jsmith@abc.com>; Newman, Paul <pnewman@mydomain.com>

There are two problems:
1. Recipient addresses are NOT separated by commas
2. Display name with special character(s) is NOT quoted string (ie it is not enclosed with double-quotes)

Notice that we have exactly the same formatted string if we select addresses from areceived email.

According to RFC 5322, section 3.4. Address Specification, the correct format of the string has to be

John Smith <jsmith@abc.com>, "Newman, Paul" <pnewman@mydomain.com>

Using semi-colon instead of comma "might" be tolerable.  But not using double-quotes inNewman, Paul is certainly an error.

Compliance to standard guarantees interoperability.  That's why it's important to follow standards.

Could someone file a bug report to Microsoft so they correct it, please?

PS: I'm using Outlook 2013 and I've posted the same discussion in Partner forum to get a larger audience.

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